Objective:To delve into the understanding and experience of empty nesters regarding internet plus medical services, identifying factors that may influence their willingness to adopt such services. The goal is to promote the effective application among empty nesters.Methods:From March to May 2023, a qualitative descriptive research method was employed. The 13 subjects were selected from the Southwest Hospital of AMU, Geleshan Community Health Service Center, Shandong Road Community Health Service Station and Yuzhou Road Community Health Service Center, all of them were empty nesters who were hospitalized and examined. The study was grounded in the technology acceptance model and utilized content analysis to thoroughly examine the interview data.Results:Among the 13 empty nesters, 6 males and 7 females, aged 60 to 85 years old. A total of 4 themes were extracted: perceived usefulness, perceived eased of use, willingness to adopt, and need to use.Conclusions:Empty nesters have the demand and willingness to use internet plus medical services, but they are limited by technical difficulties and perceived risks, so it is suggested that relevant institutions should make targeted adjustments.