1.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
2.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
3.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
4.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
5.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
6.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
7.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
8.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
9.Interpretation on the Consensus on Targeted Drug Therapy for Spondyloarthritis
Xiaoxi YANG ; Xinping TIAN ; Mengtao LI ; Xiaomei LENG ; Yan ZHAO ; Xiaofeng ZENG
Medical Journal of Peking Union Medical College Hospital 2024;15(1):58-67
Spondyloarthritis (SpA) is a group of chronic inflammatory diseases which predominantly involve spine and/or peripheral joints. SpA can be disabling and seriously affect the quality of life and function of patients. With the increasing clinical use of targeted drug therapy, precise and standardized use becomes the focus. China's first Consensus on Targeted Drug Therapy for Spondyloarthritis was developed by National Clinical Research Center for Dermatologic and Immunologic Diseases using international norms for consensus development. The consensus addresses 13 important clinical questions, ranging from principles, patient eligibility, pre-treatment screening, treatment initiation, drug selection and switch, co-medication, to adverse event monitoring of targeted drug therapy in SpA, and recommends treatment for specific patients, playing a key role in guiding clinical practices.
10.The safety and feasibility of peripheral vascular intervention via the ipsilateral transulnar access due to failure of transradial artery puncture
Weilin TIAN ; Xiaoxi MENG ; Huaqiang LIAO ; Hongchao LIU ; Yafeng GU ; Liyu HUANG ; Weihua DONG ; Hailin JIANG
Journal of Interventional Radiology 2024;33(7):723-727
Objective To investigate the safety and feasibility of peripheral vascular intervention via the ipsilateral transulnar access(TUA)due to failure of transradial access(TRA)puncture.Methods The clinical data of 2546 peripheral vascular interventions via TRA,which were performed at authors'hospital between January 2019 and December 2021,were retrospectively analyzed.Among the 2546 interventions,TRA puncture failed in 37 procedures,and in 27 of these patients the ipsilateral TUA puncture had to be adopted.The puncture success rate,surgical success rate and puncture approach-related complications of TUA of the 27 patients receiving ipsilateral TUA puncture were analyzed.Results The success rate of ipsilateral TUA puncture after TRA puncture failed was 96.3%(26/27),and in one patient transfemoral access(TFA)puncture had to be substituted because of the ulnar artery spasm.The total success rate of interventional procedures was 96.3%(26/27).No serious complications occurred,and the incidence of minor complications was 19.2%(5/26).Conclusion Preliminary results indicate that for the experienced TRA operators,using ipsilateral TUA puncture due to failure of TRA puncture is a safe and feasible strategy choice.

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