Analysis of wechat combined with SBAR communication in emergency nursing management
10.3760/cma.j.cn211501-20210312-00731
- VernacularTitle:微信结合SBAR沟通方式在急诊护理管理中的应用效果评价
- Author:
Wei JIAO
1
;
Haiting XU
Author Information
1. 中国人民解放军联勤保障部队第九〇四医院护理部,无锡 214000
- Keywords:
SBAR communication mode;
Wechat;
Emergency medicine;
Nursing management
- From:
Chinese Journal of Practical Nursing
2022;38(3):224-228
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To analyze the role of wechat combined with SBAR communication in emergency nursing management.Methods:From December 2019 to December 2020, 100 cases of patients in the emergency department of No.904 Hospital, Joint Logistics Support Force of PLA were randomly selected and divided into two groups according to the computer random table method, 50 cases in the control group were treated with routine nursing management, 50 cases in the study group were treated with Wechat combined with SBAR communication mode for management. The goal achievement, nursing service quality and nursing satisfaction of the two groups were compared.Results:The score of Nurse′s Performancefor Goal Attainment (NPGA) in the study group was 196.32 ± 20.36, which was higher than (165.24 ± 18.14) of the control group ( t=8.06, P<0.05), and the score of Servqual evaluation questionnaire (94.32 ± 3.36) was higher than (89.24 ± 3.14) of the control group ( t= 7.81, P<0.05). The difference of nursing satisfaction between the two groups was significant, the study group (92.00%, 46/50) was higher than (64.00%, 32/50) of the control group ( χ2=11.42, P<0.05). Conclusions:In the emergency nursing work, using wechat combined with SBAR communication management can effectively improve the quality of nursing service, improve work efficiency, and increase patients′ recognition of nursing staff.
