Discussions on the improvement path of physician scheduling capacity in Internet hospitals
10.3760/cma.j.cn111325-20200702-01574
- VernacularTitle:互联网医院医生调度管理改善路径探讨
- Author:
Lijiang ZHANG
1
;
Xiaoxiao ZHAO
;
Liang GUI
Author Information
1. 新乡医学院管理学院 健康中原研究院，河南省新乡市 453000
- From:
Chinese Journal of Hospital Administration
2020;36(10):829-832
- CountryChina
- Language:Chinese
-
Abstract:
Advent of Internet hospitals has optimized resource allocation and reduced cost of medical services, yet it also brought along challenges to physicians scheduling. The challenges are found mostly in two aspects.First, diversified service channels of physicians and fragmentation of their service time, result in the difficulty of physicians scheduling, and secondly, massive information as faced by patients causes confusion for them in selection of appropriate physicians. Based on analysis of the present physician management in Internet hospitals and theories of healthcare operations, this paper proposed an improvement path from the perspectives of data-driven, service channel coordination, short-term service capability design and intelligent matching of physician-patient information.
