Present situation investigation on communication ability of reproductive nurse and its influence factors.
10.3760/cma.j.issn.1672-7088.2019.20.015
- VernacularTitle: 生殖科护士沟通能力现状及影响因素分析
- Author:
Xue HAN
1
;
Zhenhua JIANG
2
;
Guopeng LI
2
;
Qingqing LIU
1
;
Mei FANG
3
Author Information
1. Outpatient Department of Reproductive Hospital Affiliated to Shandong University, Jinan 250000, China
2. Nursing Department of Reproductive Hospital Affiliated to Shandong University, Jinan 250000, China
3. Center for Reproductive Medicine, Shandong Provincial Hospital Affiliated to Shandong University, Jinan 250000, China
- Publication Type:Clinical Trail
- Keywords:
Reproductive nurse;
Communication ability;
Standing in the patient′s shoes;
Conscientiousness;
Agreeableness
- From:
Chinese Journal of Practical Nursing
2019;35(20):1591-1595
- CountryChina
- Language:Chinese
-
Abstract:
Objective:This study aimed to investigate the present status of communication ability in reproductive nurses and explore the influencing factors, and to provide theoretical support for enhancing the infertility patients consultation satisfaction.
Methods:A Convenience sample of 191 reproductive nurses were selected from Center for reproductive Medicine of Shandong University and other three general hospitals, which were assessed by questionnaires including the communication ability of nurses, the Big Five Inventory and the Jefferson Scale of Empathy.
Results:The total scores of communication ability of nurses were (87.76±9.62). Communication ability was positively associated with empathy (r=0.435, P<0.01); Communication ability was negatively associated with neuroticism (r=-0.351, P<0.01) and positively associated with other dimensions of personality (r=0.196~0.433, P<0.01). Multivariate stepwise regression analysis showed that Standing in the patient′s shoes, conscientiousness and agreeableness could singnificantly predict the variance of communication ability.
Conclusions:The moderate communication ability were found in reproductive nurses. Standing in the patient′s shoes, conscientiousness and agreeableness were the mainly correlated factors of communication ability. The training of reproductive nurses′ empathy and personality is conducive to the improvement of communication ability.
