The Relationship among Workplace Bullying, Organizational Commitment and Turnover Intention of the Nurses Working in Public Medical Institutions
10.22650/JKCNR.2018.24.2.178
- Author:
Hei Young KANG
1
;
Sanghee KIM
;
Kihye HAN
Author Information
1. HN, Department of Nursing, Seoul National University Hospital, Korea.
- Publication Type:Original Article
- Keywords:
Nurse;
Workplace Bullying;
Organization;
Personnel Turnover
- MeSH:
Bullying;
Cross-Sectional Studies;
Hospitals, Public;
Intention;
Patient Care;
Personnel Turnover
- From:
Journal of Korean Clinical Nursing Research
2018;24(2):178-187
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: The purpose of this study was to explore the relationships among workplace bullying, organizational commitment, and turnover intention of nurses. METHODS: A cross-sectional study was conducted. Data were collected using a structured questionnaire from nurses at five public hospitals (N=190). RESULTS: The experience of bullying was 31.29 points (range 16–64) on average: Work-related bullying was the highest, followed by verbal/non verbal bullying and external threats. The consequences of bullying were 30.54 points (range 13–52) on average: The physical/psychological withdrawal was the highest, followed by increasing distrust and the poor quality of patient care. The experiences of bullying had positive correlations with the consequences of bullying (r=.55, p < .001) and the turnover intention (r=.27, p < .001), and had a negative correlation with organizational commitment (r=−.28, p < .001). The consequences of bullying had a positive correlation with the turnover intention (r=.52, p < .001), and had a negative correlation with organizational commitment (r=−.49, p < .001). Organizational commitment showed a negative correlation with the turnover intention (r=.63, p < .001). CONCLUSION: The findings of this study suggests the needs of a regular monitoring system and organizational management for workplace bullying, which helps nurses to commit to their organization and to be retained in a workplace.
