Measurement of patient mistreatment and its impact on job satisfaction of nurses
10.3760/cma.j.issn.1672-7088.2017.16.019
- VernacularTitle:患者欺凌行为的测量以及对护理人员工作满意度的影响
- Author:
Dongyang WANG
;
Shuang CANG
- Keywords:
Nursing staff;
Patient mistreatment;
Scale;
Job satisfaction
- From:
Chinese Journal of Practical Nursing
2017;33(16):1270-1273
- CountryChina
- Language:Chinese
-
Abstract:
Objective To introduce the Patient Mistreatment Scale into the field of nursing research, and to explore the influence of patient mistreatment on job satisfaction. Methods A total of 573 nurses were investigated by using a questionnaire survey. Exploratory factor analysis and multiple linear hierarchical regression analysis were used for data analysis. Results The patient mistreatment scale included 16 items under two dimensions; the internal consistency coefficient of scale was 0.935;experiences of patient mistreatment of nurses had a significantly negative prediction on their job satisfaction (β=-0.482, P<0.01). Conclusions The patient mistreatment scale has a good reliability and validity, meanwhile, nurses suffering a high frequency of patient mistreatment will have more less level of job satisfaction.
