Effects of nursing work environment on emotional labor of emergency nurses in tertiary general hospital
10.3760/cma.j.issn.1674-2907.2017.01.023
- VernacularTitle:护理工作环境对三级综合医院急诊科护士情绪劳动的影响
- Author:
Xuan MAI
1
;
Weiqing ZHANG
;
Fei GAO
;
Chun YANG
;
Dongying LIU
Author Information
1. 450008 郑州大学附属肿瘤医院河南省肿瘤医院护理部
- Keywords:
Emergency nurses;
Nursing work environment;
Emotional labor
- From:
Chinese Journal of Modern Nursing
2017;23(1):91-94
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the current status of emotional labor of emergency nurses in tertiary general hospitals,and explore the effects of nursing work environment on emotional labor of emergency nurses,so as to provide evidence for emotional management of emergency nurses.Methods Totally 376 emergency nurses in tertiary general hospitals of Zhengzhou were selected by multiple stage sampling method from February 2014 to November 2014,and they were investigated by nurse′s emotional labor scale and nursing work environment scale.Results The total score of nursing work environment of emergency nurses in tertiary general hospitals was(78.82±9.45),and the average score of emotional labor was(53.06±7.10),which was above the middle level. We took the score of emotional labor as dependent variable,the general information of emergency nurses and nursing work environment as the independent variables,then we conducted a regression analysis. The results showed that:education background,frequency of night shift,high quality nursing service and medical cooperation could predict 20.1% of the variance of emotional labor.Conclusions In order to improve nurses′ control ability of emotion,the nursing working conditions of emergency department should be improved,so that the nurses can obtain a good working environment.
