Correlation study on nurses′ emotional intelligence and nurses′ organizational citizenship behavior
10.3760/cma.j.issn.1674-2907.2016.30.010
- VernacularTitle:护士情绪智力与组织公民行为的相关性研究
- Author:
Jiao JIANG
1
;
Xiaohui WANG
;
Shujia LIU
;
Bing WANG
;
Yuanyuan WEI
Author Information
1. 150086 哈尔滨，哈尔滨医科大学附属第二医院重症医学科
- Keywords:
Nurses;
Emotional intelligence;
Organizational citizenship behavior;
Correlation analysis
- From:
Chinese Journal of Modern Nursing
2016;22(30):4336-4340
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the level of nurses′ emotional intelligence and nurses′organizational citizenship behavior, and analyze the relationship between them.Methods A total of 206 nurses received survey by using Wong and Law emotional intelligence scale ( WLEIS ) and nurses′ organizational citizenship behavior scale.Results The score of nurses′emotional intelligence was (56.68±9.13), and that of nurses′organizational citizenship behavior was (95.61±14.70). Correlation analysis showed that the emotional intelligence was positively correlated with nurses′ organizational citizenship behavior ( r=0. 575, P<0. 01 );differences in the scores of organizational citizenship behavior of nurses with different position were statistically significant ( t=11. 832,P<0.01) . The results of hierarchical regression analysis showed that position, emotional regulation, emotional use and recognition of others′ emotions were the influencing factors of nurses′organizational citizenship behavior.Conclusions The higher of the emotional intelligence of clinical nurses, the more outstanding of nurses′ organizational citizenship behavior. nursing managers should take measures to cultivate nurses emotional intelligence, so as to improve the nurses′organizational citizenship behavior.
