Experiences of hospital culture for inpatients of a second-class hospital
10.3760/cma.j.issn.1674-2907.2016.17.020
- VernacularTitle:某二级医院住院患者医院文化体验的调查分析
- Author:
Yi GONG
1
;
Beibei GAO
;
Qiaoyun MEI
;
Youqin GAN
;
Weicai ZHOU
;
Chengjuan ZHONG
;
Qianyun LIU
Author Information
1. 239000 安徽省滁州市第一人民医院科教科
- Keywords:
Inpatient;
Hospital culture experience;
Questionnaire survey
- From:
Chinese Journal of Modern Nursing
2016;22(17):2445-2447
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the inpatients′satisfaction with the hospital environment,medical process,medical skills and service attitudes,in order to provide evidence for improving the hospital cultural construction and patients′satisfaction level.Methods According to the stratified sampling by the department,the study investigated 521 inpatients from a second-class hospital using questionnaire survey.Results Approximately 62.2% of the participants were satisfied with the “hardware”of the hospital culture and 66.8% were satisfied with the “software ” of the hospital culture.However,there were no statistical differences between these satisfactions (χ2 =0.046,P >0.05).Conclusions A considerable proportions of the participants are not satisfied with the current hospital culture.Thus,the hospitals should enhance their cultural construction and education,as well as improve the medical procedures and technical skills,in order to promote patients′rehabilitation and satisfaction level.
