Application of individual tracer methodology in clinical nursing quality management
10.3760/j.issn.1674-2907.2014.26.035
- VernacularTitle:个案追踪检查法在护理质量控制中的应用效果
- Author:
Qiuhuan JIANG
1
;
Hongmei ZHANG
;
Qiaofang YANG
Author Information
1. 450003 河南省人民医院神经内科，护理部，心血管疾病医院
- Keywords:
Quality control;
Individual tracer methodology;
Quality nursing care
- From:
Chinese Journal of Modern Nursing
2014;20(26):3383-3385
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the effect of individual tracer methodology in clinical nursing quality control.Methods By founding the supervision inspection group and evaluation standard , patients were followed up with questions (including access to medical records , ask the nurse, field view, the conversation, satisfaction survey, etc.), and continued to track the problems , so as to improve nursing measures and resolve the issues to enhance patient satisfaction and quality of care .Results After the implementation of case follow -up, the score of quality nursing for the department of respiratory and neurology was improved from (90.31 ±2.21) and (91.80 ±1.66) to (97.14 ±1.99) and (98.23 ±1.48).There were significantly difference (t=-7.965,-7.341, respectively;P <0.05 ).The comprehensive quality nursing score significantly improved from (91.63 ±3.78) to (97.64 ±1.63) after six months (t=-5.138,P<0.05).Patient satisfaction improved from (87.88 ±3.08)% to (95.53 ±1.70)%.There was significant improvement of the satisfaction (t =-17.411,P<0.05).Conclusions The individual tracking control method for nursing quality control's effect is obvious.It can effectively promote the implementation of high quality nursing service , and it is a relatively comprehensive and systematic nursing quality control method , so it is worthy of popularizing in clinical .
