Current usage and satisfaction of patient management system among tuberculosis prevention and treatment personnel in Beijing
10.3969/j.issn.1006-2483.2025.01.013
- VernacularTitle:北京市结核病防治人员对患者管理系统使用现状和满意度调查
- Author:
Yamin LI
1
;
Xi CHEN
1
;
Xin ZHAO
1
;
Zhidong GAO
1
Author Information
1. Beijing Center for Disease Control and Prevention , Beijing 100035 , China
- Publication Type:Journal Article
- Keywords:
Pulmonary tuberculosis;
Case management;
Satisfaction;
Questionnaire survey
- From:
Journal of Public Health and Preventive Medicine
2025;36(1):57-60
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the acceptance and satisfaction of tuberculosis prevention and control personnel in Beijing with the patient management system, and to provide a basis for further improving the patient management model. Methods A survey was conducted on the current usage, satisfaction, willingness to use and system improvement opinions of the patient management system among medical staff involved in the supervision and medication management of pulmonary tuberculosis patients in Beijing. Results A total of 360 medical staff participated in the survey. “Patient management” was the function with the largest number of users, accounting for 96.94%. The proportion of users of each module who believed that the module's design met actual work needs was over 90%. About 94.44% of respondents believed that patient management systems facilitated the transfer and sharing of information between institutions. And 90.83% of respondents thought that the patient management system was easy to operate, and 89.17% of respondents believed that patient management systems reduced workload. About 97.50% of respondents were satisfied with the overall use of the patient management system. The results of the influencing factor analysis showed that those with 3 or less modules designed to meet actual work were less satisfied than those with more than 3 modules, and the difference was statistically significant (P=0.001). Respondents put forward suggestions for improvement on the optimization of operational details such as system response speed, interface design, system login and query statistics. Conclusion Medical staff involved in the follow-up management of pulmonary tuberculosis patients are highly satisfied with their work using the patient management system. During the promotion and use, it is still necessary to continuously optimize the system functions according to work needs so that the system can truly facilitate work.
