Practice and reflection on medical social work′s contribution to improving medical services in pediatric hospitals
10.3760/cma.j.cn111325-20230814-00077
- VernacularTitle:医务社会工作助力儿科医院改善医疗服务的实践与思考
- Author:
Chang LIU
1
;
Jianjun ZHANG
;
Wei MA
;
Jing HE
;
Chenguang JIA
Author Information
1. 国家儿童医学中心 首都医科大学附属北京儿童医院医务社会工作部，北京 100045
- Keywords:
Social work;
Pediatric hospital;
Exploration and practice;
Social support network;
Patient medical experience
- From:
Chinese Journal of Hospital Administration
2024;40(1):70-75
- CountryChina
- Language:Chinese
-
Abstract:
Medical social work, as a bridge between social welfare policies and healthcare services, is an important force in meeting the diverse and multi-level needs of the people in medical and health care. Due to the particularity of the pediatric population, pediatric medical social work is becoming one of the key areas in the development of medical social work. Beijing Children′s Hospital, Capital Medical University has established a service mode of " collaborative medical and social worker team". The medical social workers acted as supporters to assist healthcare professionals to meet the psychological and social service needs of patients and their families as much as possible, and empowered medical staff′s career development as supporters. At the same time, the medical social workers assisted in the construction of a " child friendly" medical environment, and built a social support network for patients and families. The appropriateness and future prospects of pediatric medical social work were explored, in order to provide reference for its development.
