1.Research on proactive pharmaceutical service model of discharge medication order review and medication education under resident pharmacist system
Wenxu SUN ; Xinyue YOU ; Xian JIANG ; Fengbo WU
China Pharmacy 2025;36(10):1243-1247
OBJECTIVE To develop a pharmaceutical service model for discharge medication order review and medication education (hereinafter referred to as the “proactive pharmaceutical service model”), and evaluate its effects. METHODS The data of discharged patients were collected retrospectively from Rheumatology and Immunology Department of our hospital during January to June 2023 and January to June 2024. Patients discharged from January to June 2024 were classified as the intervention group (489 cases), while patients discharged from January to June 2023 were classified as the control group (535 cases) based on the different pharmaceutical service models they received. The control group received traditional service model, and the intervention group additionally got proactive pharmaceutical service model based on the control group. The primary outcome measures [the number of discharge medications, the number of medication errors, and the occurrence of adverse drug-drug interaction (DDI)] and follow-up outcome measures (the adjustment of medication regimen due to intolerance, unplanned hospital admissions, and proactive seeking of pharmaceutical services after discharge) were compared between the two groups. The discharge medication order review status, the occurrence of adverse DDI in patients with polypharmacy, and bedside medication education status for patients receiving the proactive pharmaceutical service model were all recorded. RESULTS From January to June 2024, a total of 1 052 discharge medication order review for inpatients were reviewed, and 174 instances of medication errors were identified. Polypharmacy was observed in 579 patients, with an incidence rate of 55.04%. The incidence of adverse DDI was significantly higher in patients with polypharmacy compared to those without polypharmacy (P<0.001). Pharmacists completed medication guidance for 394 instances of high-risk patients prone to the incidence rate of medication errors at home. The number of discharge medications, the incidence rate of medication errors, instances of medication not matching the diagnosis, dosage and administration errors, adverse DDI, and the incidence rate of patients who required adjustment of medication regimen due to intolerance were all significantly lower in the intervention group compared to the control group (P<0.05). Additionally, the incidence rate of patients who proactive seeking of pharmaceutical services after discharge was significantly higher in the intervention group compared to the control group (P<0.05). However, there was no significant difference in the incidence rate of unplanned hospital admissions between the two groups (P>0.05). CONCLUSIONS The established proactive pharmaceutical service model can reduce medication errors, enhance patient recognition of pharmaceutical services, and ensure medication safety for discharged patients at home.
2.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
3.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
4.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
5.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
6.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
7.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
8.Human AKR1A1 involves in metabolic activation of carcinogenic aristolochic acid Ⅰ
Zhenna GAO ; Xinyue YOU ; Weiying LIU ; Jiaying WU ; Jing XI ; Yiyi CAO ; Xiaohong ZHANG ; Xinyu ZHANG ; Yang LUAN
Chinese Journal of Pharmacology and Toxicology 2024;38(9):641-651
OBJECTIVE To investigate whether aldo-keto reductases(AKRs)can act as a nitrore-ductase(NR)and bioactivate aristolochic acid Ⅰ(AA-Ⅰ)to produce AA-Ⅰ-DNA adducts.METHODS① Human-induced hepatocytes(hiHeps)and human bladder RT4 cells were used as tool cells and treated with AA-Ⅰ0,0.5,1.0 and 2 μmol·L-1 for 24 h.Cell viability was detected using the CCK-8 method,and the half maximal inhibition concentration(IC50)was calculated using the CCK-8 method and the level of DNA adduct production was calculated.②hiHeps and RT4 cells were treated with AKR inhibitor luteotin(0,5,10 and 25 μmol·L-1)+AA-Ⅰ 0.2 and 1.0 μmol·L-1 for 24 h,respectively,and the levels of DNA adducts were detected by a liquid chromatography-tandem mass spectrometer(LC-MS/MS).③hiHeps cells were incubated with 80 nmol·L-1 small interfering RNAs(si-AKRs)for 48 h and treated with AA-Ⅰ1.0 μmol·L-1 for 24 h.Real-time qualitative PCR(RT-qPCR)method was used to detect the mRNA expression of AKRs gene and LC-MS/MS technology was used to investigate the effect of specific AKR gene knockdown on DNA adduct levels.④500 nmol·L-1 human AKR recombinant proteins AKR1A1 and AA-Ⅰwere incubated in vitro under anaerobic conditions and the formation of AA-Ⅰ-DNA adducts was detected.RESULTS ①The IC50 of AA-Ⅰto hiHeps and RT4 cells was 1.9 and 0.42 μmol·L-1,respec-tively.The level of DNA adduct production of the two cell lines was significantly different(P<0.01).② Luteolin≥5 μmol·L-1 significantly inhibited the production of AA-Ⅰ-DNA adducts in both cells(P<0.05),and there was a concentration-dependent effect in hiHeps cells(P<0.01,R=0.84).③In the AKR family,the knockdown of AKR1A1 gene up to 80%inhibited the generation of AA-Ⅰ-DNA adducts by 30%-40%.④The AA-Ⅰ-DNA adducts were detected in the incubation of recombinant protein AKR1A1 and AA-Ⅰ under anaerobic conditions in vitro,approximately 1 adduct per 107 nucleotides.CONCLU-SION AKR1A1 is involved in AA-Ⅰ bioactivation,providing a reference for elucidation of the carcino-genic mechanism of AA-Ⅰ.
9.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.
10.Exploring the Practice of Enhancing Patient Experience based on Outpatient Whole Process Service Management
Chuan ZHANG ; Liyu WANG ; Xinyue XU ; Muxi YOU ; Weihong LI ; Xiaoxi JIA ; Wei TIAN
Chinese Hospital Management 2024;44(9):50-52,74
Improving the entire outpatient clinic experience is an important measure in the new era to enhance patients'sense of gain from medical treatment.Beijing Tongren Hospital Affiliated to Capital Medical University explores the establishment of a full-process outpatient service management system based on continuous improvement of medical services.Through the concept of forward service,it focuses on the patient's pre-diagnosis experience;the process is simplified and intelligently guided to optimize the patient's in-diagnosis experience;and continuous diagnosis and treatment Model innovation improves patients'post-diagnosis experience and creates a Chinese-style modern outpatient medical service model to continuously meet the people's growing needs for a better life.

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