PURPOSE

This study assessed the relationship between the levels of intrapersonal and interpersonal skills among ward nurses in selected public hospitals in Manila City in order to address the limited research on how these soft-skill domains interact and influence nurse–patient interactions in the Philippine public health context.

METHODS

A descriptive–correlational design was employed to determine the relationship between nurses' intrapersonal and interpersonal skills. The study was conducted in three government-funded public hospitals in Manila that were chosen through purposive sampling based on patient volume and accessibility. The sample (N=122) consisted of Filipino nurses working in clinical wards for at least six months to two years and employed in three public hospitals in Metro Manila. Data was collected using an adopted and validated tool via online and face-to-face questionnaires. Multivariate Analysis of Covariance and Pearson Correlation were used to test the hypotheses.

RESULTS

The analysis revealed that there is very high correlation between the intrapersonal and interpersonal skills of the respondents as revealed by the null hypothesis (p-value = < 0.001 and R= 0.930). However, profile variables such as age, type of ward, and number of years employed as ward nurse showed no significant correlation on either intrapersonal skills or interpersonal skills of the respondents. However, analysis revealed that there is a significant relationship between sex and both intrapersonal skills (p = 0.002) and interpersonal skills (p = 0.004).

CONCLUSION

Intrapersonal and interpersonal skills were distinct yet critical competencies in nurse–patient interactions. Results suggested the need for targeted training and gender-sensitive interventions to strengthen these skills. These findings provided a basis for healthcare institutions to design development programs and for future research to expand on soft-skill dynamics in nursing.

Human ; Nurses ; Social Skills ; Hospitals, Public