Operation management is an important tool to promote the high-quality development of public hospitals in China.Since the founding of New China,based on China's economic and social development and medical and health system reform,the evolution of operation management of public hospitals in China can be divided into four stages,the system building stage(1949-1978),the liberalization and revitalization stage(1979-1996),the operation mechanism reform stage(1997-2020),and the new stage of high-quality development(2021 present).The development trend of public hospital operation management in future should deepen the public welfare-oriented public hospital operation management,explore the value-oriented medical operation management model based on high-quality development and the refined operation and management model of public hospitals,so as to promote the high-quality development of public hospitals in China.

Objective To construct the evaluation index system of DRG implementation effect from the interests of medical insurance,hospitals and patients,and provide evaluation tools for medical insurance departments to grasp the actual operation effect of DRG.Methods The evaluation index system is constructed initially through literature re-view,and then Delphi method is used to conduct two rounds of expert consultation.According to the concentration degree and coordination degree of expert opinions,the index system is selected and modified,and the final evalua-tion index system is constructed.Results The positive coefficients of experts in the two rounds of expert consultation were 73%and 82%respectively,and the average authority coefficient of experts was 0.78.In the second round of consultation,the Kendell's W coefficients of the importance,data availability and sensitivity of the evaluation index were 0.517,0.437 and 0.472 respectively(P＜0.001).Finally,the evaluation index system of DRG implementation effect includes 3 first-level indicators,9 second-level indicators and 29 third-level indicators.Conclusion The evalua-tion index system of DRG implementation effect has high enthusiasm of experts,good authority,coordination and concentration of experts,which can be used to evaluate the sustainability of medical insurance fund,the service out-put of medical institutions and the rights and interests of patients in DRG pilot areas.

Objective It aims to evaluate the overall impact of the CHS-DRG payment reform on hospitalization costs at a designated cancer hospital in Beijing.The research focuses on the differential effects of the reform on the costs of surgical,medical,and procedural care groups,and analyzes the trend of the reform's impact over time.Methods Utilizing inpatient case data from a specialized cancer hospital in Beijing,it employs the Difference-in-Differences method to assess the net effect on average hospitalization costs,with the DRG payment population as the intervention group and the non-DRG payment population as the control group.Event Study Plots are used to illustrate the estimated treatment effects at various time points before and after the intervention,revealing how the intervention effects change over time.Results The CHS-DRG reform led to a significant change in the average hospitalization costs for the intervention group(-518.82 RMB),particularly in the surgical(-3 071.72 RMB)and medical(-370.10 RMB)care groups.However,the impact on procedural care group costs was not significant.The effect of the reform showed a diminishing trend over time.Conclusion The reform effectively reduced hospitalization costs in the specialized cancer hospital,especially within the surgical and medical care groups,during its initial phase.The diminishing trend of the reform's effect indicates the need for further investigation into the long-term impacts of the system reform and optimization of internal management to consolidate the policy outcomes.

The medical insurance payment system is an essential component of the healthcare security system.In the new era,China has adjusted its medical insurance payment methods,gradually promoting Diagnosis Related Groups(DRG)and Diagnosis-Intervention Packet(DIP)payment systems.While enhancing resource allocation efficiency,these reforms have also introduced new challenges to the doctor-patient relationship,leading to new characteristics in doctor-patient conflicts.It reviews the origins and evolution of such conflicts,summarizes their relationship with institutional changes,and examines China's healthcare reform through literature review and case analysis.It explores the new characteristics and causes of doctor-patient conflicts under the DRG/DIP payment context.From perspectives such as improving payment policy design,strengthening accountability and balancing interests,promoting humanistic education and media supervision,and ensuring consistency in medical treatment,the paper proposes governance solutions to address the new characteristics of doctor-patient conflicts.The aim is to achieve a dual goal of harmonious doctor-patient relationships and improved medical service efficiency under the reformed payment system.

Adhering to the Chinese solution to solve the worldwide problem of medical and health system re-form is the highest summary of China's medical reform methodology.The Third Plenary Session of the 20th CPC Central Committee proposed to deepen reform of medicine and healthcare system,and the reform of the medicine and healthcare system has been promoted in depth.By systematically studying President Xi Jinping's series of im-portant speeches,and consulting the database of the ideological and theoretical resources of the Communist Party of China,combined with field research over the years,some basic issues of China's medical and health system re-form policies were theoretically discussed.The fundamental feature of the Chinese solution is to put the people first,its distinctive feature is pioneering,the basic method is to grasp the main contradictions and the main aspects of contradictions,the important principle is to build up a basic safety net,strengthen the community,and make due institutional arrangements,and the basic experience is to fan out from point to area,led by example and pro-mote by model.Exploring and studying this theoretical problem is helpful to further deepen the medical reform and build a sound foundation for the Chinese modernization.

The development of new quality productive forces is an inherent requirement for achieving high-quali-ty development in China's medical and health fields,and is also an important driving force for building a healthy Chi-na.The new quality productivity of medical and health care is high technology,high efficiency,with the basic pur-pose of providing high quality and efficient medical and health services,and has the characteristics of innovation,in-tegration,digital intelligence and leadership.To accelerate the formation of new quality productivity in medical and health care,it needs to start with the reaction of production relations on productivity and the three factors of produc-tivity,deepen the reform of institutional mechanisms,consolidate the foundation of talent training,promote the construction of digital health care,and innovate the collaborative management model.

With the medical insurance payment system undergoes continuous reform,tertiary public hospitals are confronted with the dual challenge of medical service provision and economic operation mode.The implementa-tion of Diagnosis Related Groups(DRG)and Disease-Intervention Packet(DIP)payment reform represents a com-plex,systemic.The traditional management model dominated by a single functional department of the hospital is diffi-cult to effectively cope with the complex affairs brought about by the DRG/DIP payment method reform.It is impera-tive to innovate the management mechanism and introduce a novel collaborative governance model.To harness the synergistic effects of multiple internal management entities,including cultural integration,organizational alignment,process coordination,and incentive alignment,thereby advancing the modernization of hospital management sys-tems and enhancing managerial efficacy.

Promoting the innovation of the operational assistant service model of public hospitals is an important task to realize the lean operation management of public hospital.Through literature research,four typical operational assistant service models currently implemented in public hospitals in China are summarized:the specialized opera-tional assistant service model,the part-time operational assistant service model,the'team-based'operational assistant service model,and the hybrid financial assistant service model combining full-time and part-time roles.These four models are compared and analyzed from five dimensions:management system,role positioning,per-sonnel composition,selection and training,and service mechanism.Based on this,it is proposed that a new Spe-cialized Multi-Disciplinary Team operational assistant service model should be explored and developed according to local conditions to meet the new requirements for lean operational management and high-quality development of public hospitals in the new era.

Objective To construct a competency modeling index system for operation assistants,and to provide a scientific tool for the selection,training,assessment and evaluation of operation assistants in public hospitals.Methods The job analysis method is used to analyze the job responsibilities and functional positioning of operation assistants;key elements of operation assistant competency are extracted based on the iceberg model,and the competency evaluation indexes are constructed by borrowing thematic group discussion and expert consulting method;the CRITIC weight method is used to determine the weights of each index.Results A competency evaluation index system for operations assistants in public hospitals was established with five dimensions and 19 indicators,including professional knowledge,work skills,coordination ability,behavioral motivation and personal traits.Conclusion The competency evaluation index system for operations assistants in public hospitals constructed in this study is of good scientific quality and can provide a quantitative evaluation tool for realizing job matching.

Under the new situation,the selection of operation assistants in public hospitals is a major measure to improve the level of lean operation management of hospitals,so it is very important to design a scientific and reasonable selection and training mechanism for operation assistants.Through literature research and drawing on the competency model,a tertiary grade A cardiovascular disease hospital was selected as a case study to explore the construction of a selection mechanism from four aspects:selection objects,selection conditions,selection methods and selection criteria.Five training mechanisms were formulated from five aspects:capacity improvement,clinical service,data analysis,evaluation and feedback,and organizational behavior norms,and then it was proposed that attention should be paid to the scientific,feasible,replicable and innovative nature of the selection and training mechanism,so as to build an effective public hospital operation assistant team.