1.A Study of the comminication between medical professionals and patients in patient-centered outpatient care
Khishigtogtokh S ; ; Yerkyebulan M ; Tseden P ; Erdenekhuu N
Mongolian Journal of Health Sciences 2026;91(1):157-164
Background:
In recent years, healthcare organizations worldwide have shifted away from clinic- and medical professional-centered service delivery models toward more patient-centered approaches. These approaches emphasize personalized care, active patient engagement in medical decision-making, and support for patients in managing their chronic conditions.
Aim:
To study patient-centered care in outpatient services of public and private hospitals.
Materials and Methods:
A hospital-based analytical cross-sectional study design was employed using a quantitative survey method. A total of 575 patients who received outpatient care in public and private hospitals were included in the study. The Patient–Professional Interaction Questionnaire (PPIQ) was used to evaluate patient-centered outpatient care. The questionnaire consisted of 16 items grouped into four domains. The internal consistency of the instrument was high, with a Cronbach’s α=0.929. Data were analyzed using SPSS version 25.0. Statistical significance was set at p< 0.05.
Result:
The mean score for effective communication was higher in private hospitals 4.36 (SD=0.61) compared with public hospitals 3.90 (SD=0.66) with a mean difference of 0.46 points (p<0.001). The mean score for attention to the patient’s agenda was higher in private hospitals 3.93 (SD=0.80) than in public hospitals 3.36 (SD=0.88), showing a statistically significant difference of 0.57 points (p<0.001). Similarly, empathy scores were higher in private hospitals 3.94 (SD=0.76) than in public hospitals 3.51(SD=0.79), with a mean difference of 0.43 points (p<0.001). Patient involvement scores were also higher in private hospitals 4.11(SD=0.80) compared with public hospitals 3.56 (SD=0.87), indicating a statistically significant difference of 0.55 points (p<0.001).
Conclusion
This study compared patient-centered outpatient care between public and private hospitals and found that all indicators-including effective communication, interest patient’s agenda, empathy, and patient involvement in care -were statistically significantly higher in private hospitals (p<0.001).
2.Assessment of Satisfaction with Comprehensive Medical Professional Competencies Among Physicians Working in Primary Healthcare
Usukhbayar M ; Erdenekhuu N ; Enkhtur Ya ; Oyungoo B
Mongolian Journal of Health Sciences 2026;93(3):47-54
Background:
In recent years, medical education worldwide has undergone a paradigm shift from knowledge-centered training to a competency-based approach. Within the framework of this reform, it has become crucial to systematically evaluate the workplace performance and professional competencies of graduates rather than solely assessing theoretical knowledge. International standards now demand that medical practice be an integrated synthesis of communication, attitude, ethics, and leadership, extending beyond clinical knowledge.
Aim:
The study aims to evaluate the current state of comprehensive professional competencies by investigating graduate satisfaction regarding the learning outcomes of the “Medical Doctor” program.
Materials and Methods:
An analytical cross-sectional study was conducted between January 2024 and January 2026. The study involved 114 graduates (2020–2022) of the School of Medicine, MNUMS, currently working in primary healthcare. Data were collected using a 41-item questionnaire comprising demographic characteristics (10 items), CanMEDS competency indicators (29 items), and open-ended questions. Satisfaction was measured using a 5-point Likert scale. Statistical analysis was performed using IBM SPSS Statistics 26, utilizing Cronbach’s Alpha for internal consistency, t-tests and ANOVA for group comparisons, partial eta squared (ηp2) for effect size, and Factor Analysis for item clustering.
Result:
The participant pool consisted of 86.1% females and 13.9% males, with a mean age of 27.49±1.15. Regarding workplace distribution, 54.8% were employed in urban areas and 45.2% in rural areas. The questionnaire demonstrated high reliability with Cronbach’s α=0.962. The overall mean satisfaction level of graduates was 3.63±0.79. Among the CanMEDS roles, the “Professional” role received the highest rating (3.78±0.77), while the “Medical Expert” role received the lowest (3.49±0.67). However, the “Medical Expert” competency showed a statistically significant increase (p<0.026) from 2020 (3.24) to 2022 (3.68), indicating improved curricular continuity. Specifically, the graduation year had a medium effect size on sub-competencies ME9 (Prevention, p<0.031) and ME10 (Using evidence, p<0.025), with ηp2 values ranging from 0.061 to 0.064. Workplace location did not significantly influence competency assessment (p>0.05). Factor Analysis categorized the 29 items into five main factors, explaining 69.68% of the total variance. The primary factor, “Integrated Clinical and Management Competency,” alone accounted for 49.08% of the variance, reflecting the integrated nature of comprehensive professional competencies.
Conclusion
1.Graduate satisfaction with comprehensive professional competencies is at an above-average level (3.63). 2.The high rating for the “Professional” role indicates strong ethical development and professional maturity, while the lower score for the “Medical Expert” role suggests a need for increased focus on refined clinical skills in training. The longitudinal improvement in “Medical Expert” scores reflects the positive impact of curriculum reforms. 3.These findings confirm that clinical and soft skills are inextricably integrated for primary healthcare physicians, providing evidence for future program development based on this holistic integration.
3.To assess the knowledge and attitudes of physicians and healthcare professionals toward patient-centered care
Khishigtogtokh S ; Yerkyebulan M ; Tseden P ; Erdenekhuu N
Mongolian Medical Sciences 2026;216(2):11-22
Background:
Patient-centred care is one of the six dimensions of healthcare quality, alongside safety,
timeliness, effectiveness, efficiency, and equity. Among these dimensions, patient
centredness encompasses many of the characteristics of high-quality care and has been
rapidly integrated into clinical practice worldwide. This growing emphasis on patient-centred
care provides the rationale for the present study.
Aim:
To assess the attitudes of physicians and healthcare professionals in public and private
hospitals toward patient-centered care and to investigate the factors influencing its
implementation.
Materials and Methods:
A hospital-based analytical cross-sectional study was conducted using a quantitative
research approach. A total of 218 physicians and healthcare professionals from public and
private hospitals participated in the study. Patient-centred care was assessed using the
Provider–Patient Relationship Questionnaire (PPRQ-16) developed by Gremigni et al. The
questionnaire consists of 16 items grouped into four domains. The overall reliability of the
instrument was excellent (Cronbach’s α = 0.944). Data were analyzed using SPSS version
25.0. A p-value of less than 0.05 was considered statistically significant.
Results:
Among the participants, 43.1% (n = 94) demonstrated a moderate level of knowledge
regarding patient-centred care. The overall mean score for patient-centred care was 3.79 (SD = 0.64). Among the four domains, information exchange had the highest mean score (4.09
± 0.70), while empathy had the lowest mean score (3.59 ± 0.71). No statistically significant
differences were observed between public and private hospitals across any patient-centred
care domains (p>0.05).
Pearson correlation analysis revealed significant positive correlations between patient
centred care dimensions and several factors, including knowledge of patient-centred care
(r = 0.184–0.233, p < 0.001), time available for patients (r = 0.142–0.243, p < 0.001), nurses’
cooperation (r = 0.249–0.323, p < 0.001), low patient health literacy (r = 0.137–0.253, p <
0.001), and job satisfaction (r = 0.176–0.249, p<0.01).
Conclusion
Healthcare professionals’ patient-centred care practices did not differ by hospital ownership
(public versus private). These findings indicate that the implementation of patient-centred
care is influenced not only by healthcare professionals’ knowledge and attitudes, but also
by organizational and work-related factors, including organizational culture, workload, time
allocated to patients, and effective collaboration among healthcare team members.
4.Medical Students’ Evaluation of the Outcomes of the Undergraduate Medical Education Program
Usukhbayar M ; Erdenekhuu N ; Enkhtur Ya ; Oyungoo B
Mongolian Journal of Health Sciences 2025;87(3):206-214
Background:
Modern medical education increasingly integrates Outcome-
Based Education (OBE) and Problem-Based Learning (PBL) approaches
to improve training quality. The Mongolian National University of Medical
Sciences (MNUMS) implemented an OBE curriculum in 2013, creating a need
to examine student satisfaction as a measure of program effectiveness. Student
satisfaction is recognized as a key indicator of educational quality and
is linked to outcomes such as graduate retention and institutional reputation.
Aim:
To assess the level of student satisfaction in the medical doctor (MD)
training program and identify factors influencing it, in order to provide a basis
for improving training quality.
Materials and Methods:
A cross-sectional survey was conducted in 2023–
2024 among 1167 students (third- to sixth-year MD students) at MNUMS. Participants
had a mean age of 22.2 ± 1.5 years, and 79.9% were female. A questionnaire
with 23 questions (including 16 Likert-scale items on satisfaction)
was administered; responses were given on a 5-point Likert scale. Data were
analyzed using SPSS version 26. Descriptive statistics, independent t-tests,
one-way ANOVA, Pearson correlation analysis, exploratory factor analysis,
and multiple linear regression were performed. All statistical tests were twotailed,
and significance was set at p<0.05.
Results:
The satisfaction survey demonstrated high internal consistency
(Cronbach’s α = 0.927). Overall satisfaction with the training program was
moderately high, with a mean score of 3.51 ± 0.84 out of 5. Fourth-year students
reported the highest satisfaction with teaching methods (mean 3.97 ±
0.67), whereas third-year students gave the lowest rating for the sufficiency
of learning materials (mean 2.98 ± 1.01); these differences were statistically
significant (p<0.001). Additionally, satisfaction with clinical training declined by
the final year of study, with a mean rating of 3.16 in the sixth year compared
to 3.70 in the third year (p<0.001). No significant difference in overall satisfaction
was observed between male and female students (p>0.05). Exploratory
factor analysis (KMO = 0.950; Bartlett’s test p<0.001) identified two key underlying
factors influencing perceived training quality, which together explained
55.83% of the total variance: (1) “Curriculum organization and teaching methodology,”
and (2) “Material resources and learning environment.” Correlation
and regression analyses further indicated that better course organization and
active teacher engagement were associated with higher student satisfaction
(p<0.01).
Conclusion
The study shows that enhancing teaching methods and improving
curriculum coherence are needed to further improve the quality of the
MD training program. Additionally, strengthening educational resources and
updating instructional approaches are crucial for raising satisfaction levels,
particularly for senior (sixth-year) students. These findings provide an evidence-
based foundation for curriculum and policy improvements to boost student
satisfaction and overall educational outcomes.
5.Student Satisfaction with the Internal Medicine Diagnostics Course in the Physician program
Usukhbayar M ; Erdenekhuu N ; Enkhtur Ya ; Oyungoo B
Mongolian Journal of Health Sciences 2025;86(2):177-182
Background:
Medical education has undergone significant changes over the past few decades, with a focus on studentcentered
learning, problem-based learning, competency-based learning, and outcome-based education. Among these,
internal medicine diagnostics plays a crucial role in preparing students for clinical practice. However, there is limited
research on the factors influencing student satisfaction in this course. Studies by Harden et al. (1999) and Irby et al. (2010)
have emphasized the importance of continuous evaluation and effective teaching methods in medical education. This
study aims to assess student satisfaction with the internal medicine diagnostics course within the “Physician” program at
the Mongolian National University of Medical Sciences (MNUMS), aligning with these global trends.
Aim:
The primary objective of this study is to evaluate student satisfaction with the internal medicine diagnostics course
in the Physician program. Specific objectives include: Assessing satisfaction with the diagnostics course in the 2nd year
of the basic medical education program, evaluating satisfaction with the internal medicine diagnostics course in the 3rd
year, exploring the relationship between these two courses.
Materials and Methods:
This analytical study was conducted from June 2023 to June 2024, involving 1,167 students
enrolled in the “Physician” program at MNUMS. Data were collected using a 34-item questionnaire, including:Demographic
information (5 questions),General satisfaction (17 questions),Internal medicine diagnostics-specific satisfaction (12
questions). Satisfaction was measured using a 5-point Likert scale (1=strongly disagree, 5=strongly agree). Data were
analyzed using SPSS Statistics 26, employing descriptive statistics, ANOVA, T-tests, and regression analysis. Effect sizes
were calculated using Cohen’s d and Partial Eta Squared (η²), with statistical significance set at p<0.05.
Results:
Overall satisfaction: The average satisfaction score was 3.98±0.73. 2nd-year diagnostics course: Highest
satisfaction (4.07±0.90), particularly with “course content” (4.07±0.90). 3rd-year internal medicine diagnostics course:
Lowest satisfaction (3.97±0.78), especially with “learning environment” (3.90±0.90). Gender and Year Differences: No
significant gender-based differences (p>0.05). Satisfaction with the internal medicine diagnostics course decreased as
students progressed to higher years (B=-0.172, p=0.016). Course Relationship: A strong positive correlation was found
between the two courses (r=0.818, p<0.001), but the effect size was minimal (η²=0.008).
Conclusion
The above-average student satisfaction reflects the quality of the curriculum content and the effectiveness
of teaching methodologies. The decline in satisfaction with internal medicine courses as students progress may be due to
course difficulty and resource limitations. The weak correlation between the two subjects suggests the need for further
development of integrated learning.
6.Residential radon and lung cancer
Nyamsuren L ; Erdenekhuu N ; Burmaajav B
Mongolian Medical Sciences 2024;208(2):48-55
Radon is a radioactive gas that has no smell, colour or taste. Radon is produced from the natural
radioactive decay of uranium, which is found in all rocks and soils. Radon can also be found in water.
Outdoors, radon quickly dilutes to very low concentrations and is generally not a problem. The average
outdoor radon level varies from 5 Bq/m³ to 15 Bq/m³. However, radon concentrations are higher
indoors and in areas with minimal ventilation, with highest levels found in places like mines, caves
and water treatment facilities. In buildings such as homes, schools, offices, radon levels can vary
substantially from 10 Bq/m³ to more than 10 000 Bq/m³.
The effects of residential radon on human health have been studied worldwide since the 1980s. In addition, studies conducted in Europe, North America, and China have proven that even
radon levels in dwellings below the acceptable level can pose long-term risks to residents health
and contribute to the development of lung cancer. Relying upon the average level of radon and the
prevalence of cigarette smoking in the country, radon causes 3-14% of the total incidence of lung
cancer. An increase of 100 Bq/m 3 in long time average radon concentration increases the risk of lung
cancer by approximately 16%, which is considered that there is a linear relationship between radon
concentration and lung cancer.
7.IDENTIFICATION OF OSTEOPOROSIS RISK FACTORS
Nomundari B ; Arigbukh E ; Ujin Sh ; Delgerekh B ; Uurtuya Sh ; Erdenekhuu N ; Munkhzul M ; lkhagvasuren Ts ; Odkhuu E
Innovation 2018;12(1):16-20
BACKGROUND: According to International osteoporosis foundation report, osteoporosis is a multifactorial condition associated with an increased risk of fracture and is caused by social, behavioral and physiological factors. Overall incidence is increasing in every country due to people’s life style changes, diet and increased life expectancy.
OBJECTIVES: To evaluate the some hormonal effects in bone mineral density among Mongolian population.
METHODS: Bone density was measured in the distal one third of radius using the Sunlight Omnisense (Sunlight Medical, Rehovot, Israel) and classified into 3 groups according to WHO osteoporosis criteria. Normal participants were selected into control group and osteoporotic participants were selected into control group. We have evaluated PTH, calcitonin, 25-hydroxy vitamin D in case-control group.
RESULT: The prevalence of osteoporosis was 25.7% and 25.3% of participants were osteopenic. It was clear that PTH elevated group (>30.3pg/ml) had more risk of osteoporosis.
CONCLUSION: The prevalence of osteoporosis was 25.7% and 25.3% of participants were osteopenic. PTH elevation is risk factor in men.
8.DIFFERENCES IN ATTITUDES ON PATIENT SAFETY CULTURE BETWEEN PHYSICIANS AND NURSES
Innovation 2017;11(1):24-29
BACKGROUND
Patient safety has become a matter of interest to healthcare professionals, governments and
researchers worldwide. During the last decade, many studies have been conducted to assess
the prevalence, severity and causes of a large variety of different types of adverse events in
hospitals, as well as the effectiveness of various approaches to enhance safety. In Mongolia,
it is also an arguable point, mistakes and errors associated with physicians, hospital staffs and
healthcare organizations has been occurring frequently in recent years. Our main aim is to find
difference between physicians and nurses’ attitude on patient safety culture.
METHODS
The study included 3 tertiary hospitals from Ulaanbaatar city, Mongolia with a total of 122
respondents; all hospital staff. The Hospital Survey on Patient Safety Culture (HSOPSC)
Questionnaire from AHRQ (Agency for Healthcare Research and Quality) was used. AHRQ
methods, Pearson’s Chi-squared test, pairwise proportion test (p≤ 0,05) were used for statistical
analysis.
RESULTS
Patient safety in hospitals was evaluated as positive by 62.3% of healthcare workers. The highest
scores were obtained in specific dimensions as teamwork within unit (77.3%), unit’s team
learning from occurred adverse events (71%). Per our survey, health care workers considered
non-punitive response to error (20.6%) and communication openness (27.7%) as being weak
areas. In surveyed hospitals, physicians and nurses had a significantly different outlook at
communication, adverse events reporting and management support. Physicians reported fewer
errors than nurses.
CONCLUSION
Doctors rated safety culture less positively than nurses in some dimensions of patient safety
culture- feedback and communication about error, transition and handoffs, management
support for patient safety and teamwork across units. This result could indicate a need for more
intensive interventions in certain areas of patient safety culture and is certainly an area for future
research inquiry.
9.Self-evaluation of practical skills of nurses during pre- and postoperative care
Nyamaa D ; Oyuntsetseg S ; Erdenekhuu N
Innovation 2017;11(1):34-38
BACKGROUND
The study was based on the facts that high patient satisfaction and good health indicators are
common in countries where quality of nursing care and organization has reached high level and
skill level of these professionals is the main factor for the improvement of health care service
quality.
OBJECTIVE
Evaluate practical skill levels of nurses who are responsible for pre- and post-operative care in
the National First Central Hospital (NFCH).
METHOD
Using cross-sectional design, we have conducted 120 questions questionnaire, which was
developed by Canadian Nursing Association and Kwantlen Polytechnic University in 2008, to
determine 4 levels of skill (never done – did independently) among 41 nurses who work in the
Department of Surgery of NFCH. Data was analyzed using social studies statistics software SPSS
21.
RESULT
Average age and average work years of the 41 nurses who work in the Department of Surgery were
29.9±8.6 and 7.7±9.1, respectively. In terms of specialty, 4 were anesthesiology and intensive
care nurse (9.8%) and 17 were surgical nurse (41.5%) while almost half of them (20, 48.8%) did
not have specialty certification. During the evaluation of practical skill levels of participants in
regards to pre- and post-operative care, for checking readiness of respiratory apparatus, there
were 9 (22%) nurses who had never done it, 11 (27%) nurses who did it with assistance, 9 (22%)
nurses who did it under guidance, and 12 (29%) nurses who did it independently, for checking
neurologic function, there were 4 (11%) nurses who had never done it, 3 (7%) nurses who did
it with assistance, 7 (17%) nurses who did it under guidance, and 27 (65%) nurses who did it
independently, for operation wound care, there were 5 (12%) nurses who had never done it, 2
(5%) nurses who did it with assistance, 11 (27%) nurses who did it under guidance, and 23 (56%)
nurses who did it independently, for using nasal and tracheal intubation, there were 10 (24%)
nurses who had never done it, 4 (10%) nurses who did it with assistance, 10 (24%) nurses who
did it under guidance, and 17 (42%) nurses who did it independently. There was correlation
between average work years and skill level (p<0.001).
CONCLUSION
Varying skill levels (never done it 17.25%, with assistance 12.25%, under guidance 22.5%, and
independently 48%) of surgical nurses who are responsible for pre- and post-operative care show
that there is a need for improving practical skills of nurses in the Department of Surgery of NFCH.
10.Correlation between serum parathyroid hormone, 25-hydrohyvitamin D and bone mass density
Ujin Sh ; Arigbukh E ; Delgerekh B ; Munkhzol M ; Nomundari B ; Uuriintuya Sh ; Erdenekhuu N ; Lkhagvasuren Ts ; Odkhuu E
Innovation 2016;10(2):38-41
Osteoporosis is a disease in which the density of bone is decreased with consequent increase in bone fragility and susceptibility to fracture risk. Vitamin D deficiency may cause secondary hyperparathyroidism and low bone mineral density. Our study was aimed to assess relation between vitamin D status and parathyroid hormone and bone density in adults.
Relatively healthy 369 participants aged between 20-60 were randomly selected from Ulaanbaatar city. Specially designed questionnaire was used in the survey. Bone mass density was diagnosed according to the WHO criteria by the T-score. Respondents serum calcium and phosphorus levels were described by the fully automated analyzer (Cobas Integra 2800, Germany). Serum parathyroid hormone and 25-hydroxivitamin D levels were described by using ELISA kit (Eucardio Laboratory, Inc. USA) at the Molecular biology laboratory of MNUMS.The statistical result was analyzed by SPSS 21 program.
The subjects mean age was 47.61±12.92, with a range of 20-83. The mean T-score was -0.60±2.17. Our study showed that negative correlation between bone mass density values at parathyroid hormone (r=-0.58, p<0.05), 25-hydroxyvitamin D (r=-0.48, p<0.05) and serum calcium (r=-0.21, p<0.05).
Our study showed increased serum parathyroid hormone led the releasing calcium from bone and decreasing bone mass density.
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