Building the IT Operation and Maintenance Service System Based on ITIL
10.3969/j.issn.1673-6036.2018.01.009
- VernacularTitle:基于信息技术基础架构库的IT运维服务体系构建
- Author:
Chuan XU
1
Author Information
1. 四川省人民医院医学信息中心 成都610072
- Keywords:
Information Technology Infrastructure Library (ITIL);
Operation and maintenance system;
Medical informatization
- From:
Journal of Medical Informatics
2018;39(1):37-40
- CountryChina
- Language:Chinese
-
Abstract:
Taking Sichuan Provincial People's Hospital as an example,the paper analyzes its information technology operation and maintenance situation and existing problems,introduces the operation and maintenance system and application effect based on the Information Technology Infrastructure Library (ITIL) from the aspects like standardization of operation regulations,building of operation and maintenance process and perfection of operation and maintenance records to provide reference for the management of information technology operation and maintenance in large hospitals.
