Empathy Ability, Communication Ability, and Nursing Performance of Registered Nurses and Nursing Assistants in Long-term Care Hospitals.
10.11111/jkana.2017.23.3.249
- Author:
Sun Jin JEONG
1
;
Kye Ha KIM
Author Information
1. Department of Nursing, Chosun University, Korea. kyehakim@hanmail.net
- Publication Type:Original Article
- Keywords:
Empathy;
Communication;
Task performance;
Nurses;
Nurses aides
- MeSH:
Communication*;
Data Collection;
Empathy*;
Humans;
Long-Term Care*;
Marriage;
Nurses' Aides;
Nurses*;
Nursing*;
Statistics as Topic;
Task Performance and Analysis
- From:Journal of Korean Academy of Nursing Administration
2017;23(3):249-258
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: The purpose of this study was to investigate empathy ability, communication, and nursing performance among registered nurses (RN) and nursing assistants (NA) in long-term care hospitals. METHODS: Participants were 155 nursing personnel (RN 80 and AN 75) who worked in 8 long-term care hospitals in G city and J Province. Data collection was conducted from July 6 to August 6, 2016. Descriptive statistics, independent t-test, one-way ANOVA, and stepwise multiple regression were used with SPSS/WIN program version 23.0 for data analysis. RESULTS: Nursing performance of RN was significantly influenced by communication ability (β=.88, p<.001) and university graduation (β=.25, p=.025). Nursing performance of NA was influential by communication ability (β=.77, p<.001) and marriage (β=.42, p=.018). CONCLUSION: Findings show that communication ability of RN and NA is important in nursing performance. Therefore, there is a need to develop programs to improve communication ability and validate the effectiveness of the programs in improving nursing performance of nursing personnel working at long-term care hospitals.
