Influence of Additional Post-Bronchoscopy Visit on Patient Satisfaction after Flexible Bronchoscopy.
10.3904/kjim.2010.25.4.392
- Author:
Jong Sun PARK
1
;
Jeong Seon RYU
;
Sang Min LEE
;
Jae Joon YIM
;
Chul Gyu YOO
;
Young Whan KIM
;
Sung Koo HAN
;
Young Soo SHIM
;
Seok Chul YANG
Author Information
1. Division of Pulmonary and Critical Care Medicine, Department of Internal Medicine and Lung Institute of Medical Research Center, Seoul National University College of Medicine, Seoul, Korea. scyang@snu.ac.kr
- Publication Type:Original Article ; Randomized Controlled Trial ; Research Support, Non-U.S. Gov't
- Keywords:
Bronchoscopy;
Patients;
Personal satisfaction
- MeSH:
Adult;
Aged;
Bronchoscopy/*psychology;
Emotions;
Female;
Humans;
Male;
Middle Aged;
*Patient Satisfaction;
Prospective Studies
- From:The Korean Journal of Internal Medicine
2010;25(4):392-398
- CountryRepublic of Korea
- Language:English
-
Abstract:
BACKGROUND/AIMS: Many patients undergoing a flexible bronchoscopy (FB) experience anxiety and discomfort during the procedure. We assessed whether an additional patient visit after a FB would improve patient satisfaction. METHODS: The study patients were randomly assigned to a control and post-visit groups. The physicians who were scheduled to perform the FB visited the study patients. The control group had one visit before the FB and the post-visit group had a before and after FB visit. The post-visit group received additional information and support during the second visit. Twenty-four hours after the FB, the participants completed questionnaires about discomfort and satisfaction with the procedure. RESULTS: The control and post-visit groups included 151 and 153 patients, respectively. The post-visit group reported having more information after the FB than the control group. The additional post-bronchoscopy visit improved the general patient tolerability of the procedure. The willingness to return for another FB was not affected by the post-bronchoscopy patient visit. CONCLUSIONS: The post-bronchoscopy visit improved patient satisfaction and general tolerability to the procedure. Subjective patient tolerability with the FB may be improved through a post-bronchoscopy visit by providing more information and emotional support to patients.
