The establishment and application of an online intelligent medication follow-up platform for outpatient patients
10.12206/j.issn.2097-2024.202408025
- VernacularTitle:门诊患者线上智能用药随访平台的建立与应用
- Author:
Yushuang WANG
1
;
Yulong LIU
2
;
Ji QIU
2
Author Information
1. Wannan Medical College, Wuhu 241002, China.
2. Department of Pharmacy, The First People’s Hospital of Hefei, Hefei 230001, China.
- Publication Type:Pharmacyadministration
- Keywords:
smart medication follow-up;
medication counseling;
WeChat mini program;
pharmacy services
- From:
Journal of Pharmaceutical Practice and Service
2026;44(6):317-321
- CountryChina
- Language:Chinese
-
Abstract:
Objective To promote rational drug use and improve the quality of outpatient pharmacy services by establishing an intelligent medication follow-up platform and carrying out online medication follow-up for outpatients. Methods The Internet and WeChat mini programs were used to establish an intelligent medication follow-up platform, and effective follow-up records were selected from June 1, 2023 to May 31, 2024 to analyze the results of patients' follow-up. Results The platform could automatically push follow-up messages to patients and supports the exchange of text, pictures, and voice communication between pharmacists and patients. A total of 613 patients were selected to participate in the follow-up. Thirteen blood glucose records and 17 blood pressure readings were uploaded, and 583 medication consultations were recorded. Conclusion This study tracked and understood the medication situation of outpatients through an intelligent medication follow-up platform. The platform was professional, intelligent, and convenient, which was conducive to improving the safety of patients' home medication and promoting reasonable medication.