Improving effectiveness of family doctor contract services based on healthcare failure mode and effect analysis
10.3760/cma.j.cn114798-20250207-00088
- VernacularTitle:基于医疗失效模式与影响分析模型提升家庭医生签约服务效果初探
- Author:
Xiaomin CHEN
1
;
Yanchang LIANG
1
;
Maokun CHEN
1
;
Xiaolan LIU
1
;
Wenjing HUANG
1
Author Information
1. 深圳市罗湖医院集团莲塘街道社区健康服务中心，深圳 518000
- Publication Type:Journal Article
- Keywords:
Failure mode and effects analysis;
Chronic disease;
Family doctor contract service;
Team management
- From:
Chinese Journal of General Practitioners
2025;24(4):486-490
- CountryChina
- Language:Chinese
-
Abstract:
Team management is the key link for improving team work efficiency to achieve team work goals. Currently, there is limited research on the internal management, operation methods and workflow of family doctor teams. Our research group has developed a plan to improve the management process of family doctor contract services based on the Healthcare Failure Mode and Effects Analysis (HFMEA), and preliminarily demonstrated that its implementation improved the effectiveness of family doctor contract services for management of chronic diseases represented by hypertentsion and diabetes. Our experiences have shown that grassroots medical institutions can apply management tools to optimize team service processes and improve team collaboration efficiency under existing human resource constraints, which may provide reference for peers to improve family doctor contract services.
