Research on the construction and application of a communication skills assessment scale for newly employed nurses
10.3760/cma.j.cn116021-20250124-02085
- VernacularTitle:新入职护士沟通能力评价量表的构建及应用研究
- Author:
Yiqing LIU
1
;
Yin ZHANG
;
Minjie QIAN
;
Yimin QIU
;
Jing ZHANG
;
Ting ZHANG
;
Jiequn YANG
;
Jiayu WANG
Author Information
1. 上海交通大学医学院附属瑞金医院护理部，上海 200025
- Publication Type:Journal Article
- Keywords:
Newly employed nurse;
Delphi method;
Communication skill;
Reliability and validity analysis
- From:
Chinese Journal of Medical Education Research
2025;24(7):878-884
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct a communication skills assessment scale for newly employed nurses, verify the reliability and validity of the scale in a simulated setting, and develop and construct an effective and structured assessment tool for the communication skills of newly employed nurses.Methods:The Chinese version of the Liverpool Communication Skills Assessment Scale was modified and two rounds of expert consultation were conducted to construct the communication skills assessment scale for newly employed nurses. A total of 194 newly employed nurses at a tertiary hospital between 2024 and 2025 were selected using convenience sampling. Data were collected using a teacher-based evaluation method during simulated communication scenarios. The performance of the nurses was scored, and the reliability and validity of the scale were analyzed.Results:The final version of the scale consisted of 4 dimensions and 11 items, and can be used in both workplace-based and simulation-based evaluations. The expert authority coefficients of both rounds were greater than 0.70. The Kendall's W coordination coefficients for the two rounds of consultation were 0.278 and 0.309 for workplace-based evaluations and 0.256 and 0.295 for simulation-based evaluations. The coefficients of variation for the 11 items in both application scenarios were <0.250. The total Cronbach's alpha coefficient of the scale was 0.805 and the total split-half reliability coefficient was 0.814. In the two application scenarios, the item-level content validity index ranged from 0.769 to 1.000 (all >0.750). The scale-level content validity index was 0.916 and 0.909 (>0.900), respectively, in the workplace-based and simulation-based evaluations. The exploratory factor analysis extracted a total of four common factors, with a cumulative variance contribution of 69.09%, and all item loadings on their corresponding factors exceeded 0.500. Conclusions:The communication skills assessment scale for newly employed nurses has moderate and validated content and number of items. The scale demonstrates high reliability and validity in simulation-based evaluations, and can be used as an effective tool for assessing the communication skills of newly employed nurses.
