Effectiveness of PDCA cycle in refined management of printers in healthcare institutions
10.3969/j.issn.1671-332X.2025.11.014
- VernacularTitle:PDCA循环在医疗机构打印机精细化管理中的应用研究
- Author:
Huiqing CHEN
1
;
Zhenhua HUANG
;
Jinbiao GAO
Author Information
1. 中山大学附属第三医院肇庆医院 广东肇庆 526070
- Publication Type:Journal Article
- Keywords:
PDCA cycle;
Printers;
Refined management
- From:
Modern Hospital
2025;25(11):1693-1697
- CountryChina
- Language:Chinese
-
Abstract:
Objective To develop a refined printer management system based on the PDCA cycle,aiming to improve both operational cost efficiency and medical service quality through full-process management.Methods A total of 400 printers in use at the Third Affiliated Hospital of Sun Yat-sen University(Zhaoqing Hospital)were included from June 2024 to May 2025.The period from June to November 2024 was designated as the pre-refinement phase(under conventional management),while December 2024 to May 2025 served as the post-refinement phase(under PDCA-based refined management).A fishbone diagram was used to identify root causes of previous management inefficiencies,and targeted measures were developed and implemented.Outcomes were compared between the two phases.Results After implementing the PDCA cycle,the average equipment utiliza-tion rate increased by 5.41％,indicating optimized resource allocation.The average page yield per drum increased by 3.51％,reflecting improved consumable efficiency and reduced operational costs.The incidence of driver failures decreased by 34.71％,and operational issues dropped by 7.25％,demonstrating enhanced device reliability and system stability.Consultation-related work orders increased by 78.68％,and routine maintenance tasks rose by 30.62％,signaling a shift from reactive repairs to pro-active preventive maintenance.Conclusion The PDCA-based refined management model effectively enhances printer operational efficiency,reduces resource waste,and improves device reliability.This approach reinforces a patient-centered service philosophy by increasing the accuracy and efficiency of medical documentation output,thereby supporting safer and more efficient healthcare delivery.
