Practice and reflection on performance management in a tertiary children's hospital:taking a tertiary children's hospital in wuxi city as an example
10.3969/j.issn.1671-332X.2025.03.022
- VernacularTitle:三甲儿童医院绩效管理的实践与思考
- Author:
Yijing PENG
1
;
Zhen TANG
1
;
Changlin WANG
1
;
Chengming XU
1
;
Yu LI
1
Author Information
1. 江南大学附属儿童医院//无锡市儿童医院 江苏无锡 214023
- Publication Type:Journal Article
- Keywords:
Performance appraisal;
Operational efficiency;
High quality development;
Refined management
- From:
Modern Hospital
2025;25(3):413-416
- CountryChina
- Language:Chinese
-
Abstract:
Objective In order to strengthen the connotation construction of hospitals,promote high-quality develop-ment,improve the quality of medical services,improve operational efficiency,and explore and practice the performance manage-ment mode in combination with the characteristics of the hospital's own development.Methods Take a tertiary children's spe-cialty hospital in Wuxi as an example,optimize the internal performance appraisal management system of the hospital,and con-duct dynamic monitoring and management of the whole appraisal process.Results The sample hospital constructed a multifacet-ed performance management system,and the performance appraisal results of the national tertiary public hospital in 2022 were significantly improved,and the various appraisal indexes,such as the percentage of fourth-level surgery,the intensity of antimi-crobial drug use,the value of CMI,the satisfaction degree of the medical staff,and the satisfaction degree of the outpatients,were kept optimized.Conclusion The continuous optimization of the performance management model has improved the hospital's level of refined management,the efficiency of collaboration between departments,the efficiency of resource allocation,and the efficiency of economic operation,stimulated the work motivation of medical staff,and improved the quality of medical services.
