Application and exploration of chat generative pre-trained transformer in training emergency medical communication skills
10.3969/j.issn.1008-9691.2025.01.017
- VernacularTitle:ChatGPT在急救时医患沟通能力培训中的应用与探索
- Author:
Ting WANG
1
;
Weizhuo LIU
1
;
Bin HE
1
;
Xumin HOU
1
Author Information
1. 上海交通大学医学院附属胸科医院急重症医学科,上海 200030
- Publication Type:Journal Article
- Keywords:
Chat generative pre-trained transformer;
Doctor-patient communication;
Emergency care;
Resident doctor
- From:
Chinese Journal of Integrated Traditional and Western Medicine in Intensive and Critical Care
2025;32(1):93-95
- CountryChina
- Language:Chinese
-
Abstract:
Objective To observe the impact of chat generative pre-trained transformer(ChatGPT)-based simulated emergency medical communication training on the communication skills of junior residents and compare patient satisfaction differences among physicians of different seniority levels in emergency scenarios.Methods A prospective controlled study was conducted,enrolling 32 newly hired junior residents from Shanghai Chest Hospital Affiliated Shanghai Jiao Tong University School of Medicine.Participants were divided into a trained junior resident group and an untrained junior resident group using a random number table method,16 physicians in each group.16 attending physicians(attending physician group)from the same hospital during the same period served as controls.The trained junior resident group underwent a 1-month ChatGPT-based simulation training covering emergency scenarios,including multilingual dialogue,emotional support,and cross-cultural communication.Patient satisfaction was assessed via anonymous questionnaires evaluating clarity of communication,empathy,emotional support,and information completeness.Compare the differences in patient satisfaction scores among different groups of physicians.Results Compared with the untrained junior resident group,the trained junior resident group and the attending physician group exhibited significantly higher patient satisfaction scores(4.50±0.28,4.45±0.25 vs.3.80±0.41,both P<0.05).Conclusion ChatGPT-based simulation training significantly enhances emergency medical communication skills in junior residents.These findings suggest that integrating ChatGPT into clinical teaching could optimize patient-physician interaction quality.
