Construction and evidence-based research of performance evaluation system of medical equipment management based on the combination of BCS and KPI
10.3969/j.issn.1672-8270.2025.01.024
- VernacularTitle:基于平衡计分卡与关键绩效指标结合的医学装备管理绩效评价体系构建与实证研究
- Author:
Hui SHEN
1
;
Binbin ZHENG
;
Yuxi WANG
;
Heng ZHANG
;
Chuyu GAO
Author Information
1. 南京医科大学康达学院附属兴化医院(兴化市人民医院)医学装备部 兴化 225700
- Publication Type:Journal Article
- Keywords:
Medical equipment;
Balanced scorecard (BSC);
Key performance indicator (KPI);
Performance evaluation;
Management level
- From:
China Medical Equipment
2025;22(1):133-137,149
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct a performance evaluation system based on the balanced scorecard (BSC) and key performance indicators (KPI) for medical equipment management in order to effectively measure the management level of medical institutions for medical equipment. Methods:On the basis of literature research and expert consultation,an input,process,output and outcome (IPOO) framework was constructed to describe KPI of medical equipment management based on BSC analysis method. The weights of evaluation indicators were confirmed by factor analysis,and a performance evaluation system for medical equipment management was established. Four medical institutions (hospital 1-4) in Taizhou were selected from June 2023 to October 2023 according to the research items of Kangda College of Nanjing Medical University,and the medical equipment which purchase amount exceeded 500,000 CNY of 4 hospital from 2012 to 2022 were selected. The running data of 2022 was collected,and the management level of 4 hospitals for medical equipment were assessed by this evaluation system. Results:The constructed performance evaluation system about medical equipment management included 4 first-level indicators and 28 second-level indicators. The second-level indicators included 8 input KPI,8 process KPI,6 output KPI,and 6 outcome KPI. The weights of input,process,output and outcome were respectively 0.2853,0.2783,0.2066 and 0.2298. The comprehensive scores of average performance of medical equipment management in hospital 1-4 were respectively 78.88,71.27,66.32 and 70.87 points. The management level of hospital 1 and hospital 2 was better than that of Hospital 3 and Hospital 4. Conclusion:The constructed performance evaluation system of medical equipment management can quantitatively evaluate the management process of medical equipment,and find weak links,and provide continuous improvement,which can provide direction and basis for medical engineering department in improving its performance level.
