Constructing A Human Resource Allocation Model for Experimental Medicine Department Based on the Measurement of Work Hour Load
10.3969/j.issn.1671-7414.2025.04.037
- VernacularTitle:基于工时负荷测量构建实验医学科人力资源配置模型
- Author:
Yunying HUANG
1
;
Jin XU
;
Ying LIU
;
Junjian WANG
Author Information
1. 成都上锦南府医院,成都 611730
- Publication Type:Journal Article
- Keywords:
work hour load model;
DORATASK;
standard working hours;
human resource allocation
- From:
Journal of Modern Laboratory Medicine
2025;40(4):204-207
- CountryChina
- Language:Chinese
-
Abstract:
Objective To construct a human resource allocation model for the Experimental Medicine Department through the measurment of working hour load,in order to achieve accurate and efficient allocation of human resources in the Experimental Medicine Department under the background of medical insurance payment reform.Methods The Department of Experimental Medicine,a 1 100-beds tertiary general hospital in Chengdu,was selected as the research object.The task list method and expert consultation method were used to analyze the work connotation,business process and specific operation of technicians in detail,and the business of laboratory medicine was divided into three dimensions:inspection operation,transactional task and management responsibility.The business operation time of all in-service technicians in the department was measured by stopwatch timing,work sampling,self-recording and back-up interviews,the average value method was used to describe the time consumption of each work step,and the working hours of the work items were counted according to the task list.Combined with the DORATASK model and the standard time concept,a manpower allocation model of the experimental medicine department was established.Results The total time spent of the inspection work was 1 320.82h,the total time of the whole process of the measured transactional work was multiplied by the operation frequency,and the total time spent of the monthly average transactional work was 523.38h,and the average monthly total time spent of the management work was 168 hours by multiplying the number of management positions by the standard working hours.Substituting the data into the model,the average monthly workload of technicians in the hospital was 2 012.2h,and the number of technicians in non-night shift,on-duty or compensatory leave positions was 14 to 15.The measurement results were basically consistent with the number of manpower allocated recommended by experts from multiple departments of the hospital.From 2021 to 2023,the model measurements were continuously tracked,which were consistent with the staffing of the department.Conclusion The human resource allocation model for work hour load adopts quantitative methods,combined with standard time and physiological slack rate,to provide a scientific and flexible path for human resource allocation decision-making.Based on this,the management can gain insight into work intensity and efficiency bottlenecks,implement targeted cost control and manpower optimization,ensure efficient resource utilization and cost control,and promote continuous optimization and upgrading of hospital operation management.