Research on the evaluation index system of department-level operation of public hospitals from the per-spective of high-quality development
10.3969/j.issn.1671-332X.2025.09.009
- VernacularTitle:高质量发展视角下公立医院科级运行评价指标体系研究
- Author:
Jiawei ZHOU
1
;
Yan ZHOU
;
Yating ZHU
;
Qin FANG
;
Juan GUO
;
Na REN
Author Information
1. 珠海市人民医院//北京理工大学附属医院//暨南大学珠海临床医学院 广东珠海 519000
- Publication Type:Journal Article
- Keywords:
Public hospitals;
High-quality development;
Evaluation index system
- From:
Modern Hospital
2025;25(9):1347-1351
- CountryChina
- Language:Chinese
-
Abstract:
Objective This study aims to improve the evaluation index system for the operation of department levels in tertiary public hospitals,strengthen process management,and promote the comprehensive reform and high-quality development of public hospitals.Methods Through literature retrieval and theoretical analysis,a framework for the evaluation index system of department-level operation in tertiary general public hospitals was constructed,and evaluation indicators were initially proposed.Based on the Delphi method,a systematic sorting and adjustment of the evaluation indicators for department-level operation in public hospitals were carried out,and the evaluation index system was finally established.Results The response rates and effec-tive rates of the two rounds of questionnaires using the Delphi method were 90.00％and 83.33％,respectively.The authority co-efficient was 0.8,and the differences in coordination coefficients were statistically significant.The indicators passed the consis-tency test,and the final evaluation index system was composed of 5 first-level indicators,14 second-level indicators,and 43 third-level indicators.Conclusion The evaluation indicators for the operation of department levels in tertiary general public hos-pitals are conducive to guiding hospitals to improve their internal management level and providing support for the implementation of the high-quality development strategy of public hospitals.
