Role positioning and job responsibilities of integrated care managers in the context of population aging: a qualitive study
10.3760/cma.j.cn115682-20241017-05699
- VernacularTitle:人口老龄化背景下整合照护师角色定位及岗位职责的质性研究
- Author:
Xian MA
1
;
Shuqin XIAO
1
;
Luqi DONG
1
;
Hongsai ZHANG
1
Author Information
1. 首都医科大学护理学院，北京 100069
- Publication Type:Journal Article
- Keywords:
Geriatric nursing;
Integrated care manager;
Role positioning;
Job responsibilities;
Qualitative study
- From:
Chinese Journal of Modern Nursing
2025;31(13):1731-1736
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the role positioning and job responsibilities of integrated care managers in China, with a view to providing reference for policy formulation and career development.Methods:The qualitative study was conducted. From December 2023 to July 2024, 18 frontline workers and managers working in integrated care in two hospitals, two community health service centers and seven elderly care institutions in Beijing were selected by purposive sampling method to conduct semi-structured interviews. Colaizzi 7-step analysis was used to analyze the data.Results:A total of six core roles and seven responsibilities of the integrated care managers were identified, including the role of the comprehensive assessor and the responsibility of conducting comprehensive health assessments, the role of the team collaborator and the responsibility of organizing interdisciplinary discussions, decision-making and collaboration, the role of the case manager and the responsibility of developing and implementing integrated care plans, the role of the resource integrator and the responsibility of coordinating and integrating resources, the role of the service controller and the responsibility of supervising and optimizing care services, the role of professional leader and communicator and the responsibility of promoting team building and development, and the responsibility of leading professional innovation and growth.Conclusions:As an emerging complex professional talent to cope with population aging, clarifying their roles and responsibilities is of great significance in realizing the goal of healthy aging and building an integrated healthcare service system in China. Integrated care managers should be based on personalized, multi-level, and whole-process care service needs, flexibly adapt to diversified role changes, and stimulate their own intrinsic motivation and innovation ability to provide high-quality care services.
