A qualitative study of the information needs and experiences of primary caregivers of patients in the emergency resuscitation room
10.3760/cma.j.cn211501-20240627-01691
- VernacularTitle:急诊抢救室患者主要照顾者信息需求及体验的质性研究
- Author:
Zhi DA
1
;
Li ZHANG
1
;
Xihua HUANG
1
;
Min GAO
1
;
Cairong LIU
1
;
Bin HE
1
Author Information
1. 南京医科大学第一附属医院急诊室，南京 210029
- Publication Type:Journal Article
- Keywords:
Emergency service, hospital;
Qualitative research;
Primary caregiver;
Information need;
Experience
- From:
Chinese Journal of Practical Nursing
2025;41(5):348-354
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To understand the information needs and experiences of primary caregivers of patients in the emergency resuscitation room of the emergency department, and to provide a reference for clinical staff to meet caregivers′ information needs as well as to develop targeted and effective health information support for doctors and patients.Methods:A descriptive phenomenological research method was used to conduct semi-structured interviews with primary caregivers of 14 patients in the emergency resuscitation room of the First Affiliated Hospital of Nanjing Medical University from November 2023 to February 2024 through purposive sampling, and the Colaizzi 7-step analysis method was applied to summarize and analyze the interview data and refine the themes.Results:Totally 14 respondents aged 28-66, including 6 males and 8 females. Four themes were refined including diverse information needs, information access dilemma, integration of doctor-patient information for joint decision-making and communication, and desire for information and emotional support.Conclusions:The information needs of primary caregivers of patients in the emergency department were diverse, and caregivers were eager to seek patient-related information and crave emotional support and communication when faced with the onset of a patient's illness. Healthcare professionals should strengthen the assistance of caregivers′ information needs to improve the experience of patients and caregivers in medical consultation services and realize the sustainable development of the doctor-patient relationship.
