Application of EAERI support strategy in the recovery of patient safety incidents by the second victim
10.3760/cma.j.cn211501-20240521-01283
- VernacularTitle:EAERI支持策略在护士第二受害者还原患者安全事件经过中的应用研究
- Author:
Huifang QIU
1
;
Liyan WANG
;
Yanhua LIU
;
Xiaohong ZHANG
;
Jiaqi CHEN
;
Rongxin DU
Author Information
1. 山西白求恩医院（山西医学科学院）甲状腺减重代谢外科 山西医科大学第三医院 同济山西医院，太原 030032
- Publication Type:Journal Article
- Keywords:
Patient safety event;
The second victim;
Support strategy;
Restoration process;
Injury;
Support
- From:
Chinese Journal of Practical Nursing
2025;41(1):28-34
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the effect of EAERI (E: environment; A: accompany; E: emotion; R: respect; I: information) support strategies in the application of nurse second victims in restoring the passage of a patient safety incident, and to provide support to nurse second victims experiencing a safety incident in restoring the incident and mitigating secondary victimization from the incident.Methods:The method of historical comparison was adopted. A convenience sampling method was used to select nurses who experienced patient safety events in Shanxi Bethune Hospital (Shanxi Academy of Medical Sciences) from January 2023 to February 2024 as the study subjects, which were divided into observation group and control group by the historical control grouping method. The observation group used the EAERI support strategy for patient safety incident reduction, and the control group used the conventional reduction method. The second victims of the nurses in both groups were assessed for their level of harm and support in the patient safety incident using the Second Victim Experience and Support Tool before and after the event reduction, respectively.Results:A total of 124 second victims completed the study. There were 63 cases in the control group, including 13 males and 50 females, with an age of (30.24 ± 4.91) years old. There were 20 males and 41 females in the observation group, with an age of (30.85 ± 5.50) years old. Before the restoration event, there was no significant differences in the total scores of victim experience and support, the degree of injury and the degree of support between the two groups (all P>0.05). The total scores of victim experience and support, the degree of injury and the degree of support were (89.35 ± 10.69), (44.57 ± 6.19), (44.78 ± 9.40) points in the control group, and (64.13 ± 9.36), (33.56 ± 8.84), (30.56 ± 3.17) points in the observation group. The differences were significant between the two groups ( t=14.02, 8.07, 11.29, all P<0.01). Conclusions:The EAERI support strategy is feasible and effective. The implementation of the EAERI support strategy can reduce the degree of injury when the second victim of the nurse restores the safety incident and improve the degree of support.
