Construction of performance evaluation indicator system for online contracted nurses based on KRIF model
10.3760/cma.j.cn211501-20240523-01314
- VernacularTitle:基于KRIF模型的网约护士绩效评价指标体系构建
- Author:
Yue YUAN
1
;
Xiaoxia DUAN
;
Sisi XING
;
Hong OUYANG
;
Sheng LOU
Author Information
1. 蚌埠医科大学第二附属医院教学科，蚌埠 233000
- Publication Type:Journal Article
- Keywords:
Delphi technique;
Internet nursing service;
Online contracted nurses;
Performance evaluation;
KRIF model
- From:
Chinese Journal of Practical Nursing
2024;40(35):2749-2756
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct a scientific performance evaluation index system for online contracted nurses and provide evaluation tools for managers to evaluate their performance.Methods:Based on the KRIF theory, literature search, qualitative interview results initially constructed performance evaluation indexes of online contracted nurses, used Delphi method to carry out two rounds of expert correspondence from April to July, 2023, and used hierarchical analysis to determine the performance evaluation index system of online contracted nurses and the weights of the indexes at all levels.Results:The questionnaire recovery rate of the two rounds of expert correspondence was 18/18, the coefficient of basis of judgment was 0.91, the coefficient of familiarity was 0.89 and 0.86, the coefficient of authority was 0.90 and 0.89, and the coefficient of coordination of experts was 0.222 and 0.190, respectively (all P<0.001), and finally formed the performance evaluation index system of online contracted nurses including 4 first-level indexes, 9 second-level indexes, and 32 tertiary indicators. Conclusions:The performance evaluation index system of online contracted nurses based on the KRIF model covers various aspects, is scientific, reliable and comprehensive, and can provide a reference basis for the performance evaluation management of online nurses.
