Development of outpatient clinic risk early warning and stratified nursing model and evaluation of nursing
10.3969/j.issn.1671-8283.2025.08.010
- VernacularTitle:门诊风险预警分层护理模式的构建及护理时效评价
- Author:
Le HOU
1
;
Yuan ZHU
;
Li SUN
;
Tao SHAN
Author Information
1. 南京医科大学第一附属医院,江苏省人民医院 门诊部,江苏 南京,210029
- Publication Type:Journal Article
- Keywords:
risk early warning and stratified nursing model;
outpatient clinic;
unexpected emergency event;
emergency treatment;
nursing effect;
nursing satisfaction before-and-after study
- From:
Modern Clinical Nursing
2025;24(8):68-72
- CountryChina
- Language:Chinese
-
Abstract:
Objective To develop a risk early warning and stratified nursing model for outpatient clinic and to preliminarily evaluate its impact on nursing efficiency and patient satisfaction in emergencies.Methods A risk early warning and stratified nursing model for outpatient clinic was developed in this study.It comprised four components:specialised training for nurses,quantifiable stratification indices(observation,listening,inquiry and palpation),tiered nursing interventions,and a rapid-response emergency protocol that could be activated immediately and executed efficiently.A total of 98 consecutive patients who visited outpatient clinic with unexpected emergency events from January 2021 to January 2024 were enrolled in the study.Forty-nine patients who visited outpatient clinic with unexpected emergency events between January 2021 and December 2022 were assigned to the control group and received conventional emergency nursing care.While the 49 patients who visited outpatient clinic with unexpected emergency events between January 2023 and January 2024 were assigned to the observation group and received risk early warning and stratified nursing care.The two groups were compared in terms of nursing efficiency and nursing-satisfaction scores.Results There was no statistically significant difference in the general data between the two groups of patients,and they were comparable(all P>0.05).Patients in the observation group showed significantly shorter emergency-activation time,auxiliary-examination time,and length of stay in comparison with those in the control group(all P<0.05).Scores of nursing satisfaction at discharge were also significantly higher in the observation group(P<0.05).Conclusion The risk early warning and stratified nursing model for outpatient clinic improves treatment efficiency for the patients suffering unexpected emergency events and enhances patient satisfaction.
