Practice of telemedicine services in a municipal grade Ⅲ level A public hospital
10.3969/j.issn.1671-332X.2025.08.026
- VernacularTitle:某地级市公立三甲医院远程医疗服务工作实践
- Author:
Qing TIAN
1
;
Zhenhua HAO
1
;
Wei WU
1
Author Information
1. 临沂市中心医院 山东 临沂 276400
- Publication Type:Journal Article
- Keywords:
Public hospitals;
Telemedicine;
Sustainable development
- From:
Modern Hospital
2025;25(8):1242-1245
- CountryChina
- Language:Chinese
-
Abstract:
Objective To analyse the service status of telemedicine in a prefecture-level city public Grade-3A hospital,explore the role of telemedicine in the region,and provide suggestions for the sustainable development of telemedicine.Methods Retrospectively analyse the trend of demographic information changes of remote consultation patients from 2018 to 2024,exami-ning the distribution of remote consultation departments and the application for remote consultation hospitals.We also analyse the waiting time of patients'remote consultation,the composition of remote consultation experts and other data.Results During the period of 7 years,669 patients received remotely through the telemedicine centre platform.Among them,there were 364 cases for men and 305 cases for women;the average age was 50.29 years old.In 2021,the number of patients applying for telemedicine consultation reached peaked at 140.The top five departments utilizing telemedicine were Department of Imaging,Department of Critical Care Medicine,Nephrology,Urology and Department of Infectious Diseases.Telemedicine waiting time≤24 h accounts for 70.1% (469/669),while 81.76% (547/669)were seen within≤48 h,and 70% of patients can consult within 24 h.Among the experts who applied for telemedicine,there were,109 well-known experts(16.29% ,109/669),418 chief physi-cians(62.48% ,418/669),and 141 deputy chief physicians(21.08% ,141/669).Conclusion Telemedicine provide pa-tients with a comprehensive,convenient and efficient medical service method,helping to alleviate the uneven distribution of medi-cal resources,while enhancing the accessibility and quality of medical services.
