Management and practice of VIP Wards based on the"hospital-wide centralized bed management"model
10.3969/j.issn.1671-332X.2025.08.023
- VernacularTitle:基于"全院一张床"模式的特需病房管理实践
- Author:
Hongwei ZHANG
1
;
Yueliang ZHOU
1
;
Mingui LIU
1
;
Xiaoling ZHANG
1
Author Information
1. 右江民族医学院附属医院 广西 百色 533000
- Publication Type:Journal Article
- Keywords:
Hospital-wide centralized bed management;
VIP ward;
Resource integration;
Bed utilization rate;
Patient satisfaction;
Service process optimization
- From:
Modern Hospital
2025;25(8):1230-1233,1238
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the application effect of the"Hospital-wide Centralized Bed Management"model in VIP wards,aiming to enhance medical service efficiency and patient experience through systematic resource integration and process optimization.Methods A VIP ward in a tertiary hospital in Southwest China was selected as the pilot site.From August 2024 to January 2025,a management model reform was implemented.Measures included the unified allocation of inpatient beds,construction of an information platform,establishment of interdisciplinary collaboration mechanisms,and optimization of medical staff responsibilities.Data on bed usage,service process indicators,and patient satisfaction were collected for three months before and after implementation.Statistical analysis was conducted using SPSS 26.0.Results After implementation,the bed utilization rate increased significantly from 20.0% to 55.0% (t=10.07,P＜0.001).The waiting time for admission was reduced from(48.0±12.5)hours to(23.5±6.8)hours(a 51.0% reduction,t=9.84,P＜0.001),and the bed transfer time decreased from(3.0±1.2)hours to(1.0±0.5)hours(a 66.7% reduction,t=7.62,P＜0.001).Patient satisfaction scores regarding bed arrangement,medical staff collaboration,and overall service significantly improved(all P＜0.001).After controlling for disease complexity,a strong positive correlation was found between bed utilization rate and overall satisfaction(r=0.68,P＜0.01).Conclusion By overcoming inter-departmental resource barriers,this model achieves efficient resource allocation and precise service process optimization in VIP wards,offering a replicable innovative approach for managing high-end medical serv-ices.
