Investigation on patient experience and willingness to use internet diagnosis and treatment and analysis of influencing factors
10.3969/j.issn.1671-332X.2025.03.024
- VernacularTitle:互联网诊疗患者就诊体验与使用意愿调查及影响因素分析
- Author:
Wensi ZHANG
1
;
Meng YUAN
;
Sitong LIN
;
Chengcheng LI
Author Information
1. 中国海洋大学经济学院 山东青岛 266100
- Publication Type:Journal Article
- Keywords:
Internet diagnosis and treatment;
Medical experience;
Using willingness;
Multiple logistic regression
- From:
Modern Hospital
2025;25(3):422-426
- CountryChina
- Language:Chinese
-
Abstract:
Objective In order to investigate the patients'medical experiences,willingness to use online diagnosis and treatment in the context of"Internet+medical health",and the factors influencing these choice of medical channels.Methods We conducted an online and offline sampling survey through a questionnaire.1 215 questionnaires were distributed,and 1 010 were valid.After looking at the basic details of the survey participants,we used a logistic regression model to find out what affects patients'willingness to see a doctor online.Results Whether patients have solved their own problem,and the degree of help on the Internet play a significant role in the willingness to recommend Internet diagnosis and treatment.In addition,with the de-crease of age,the improvement of education level,the increase of economic development level of the city where the respondents live,and the decrease of medical expenditure in the past year,residents'willingness to use Internet diagnosis and treatment will show a gradually increasing trend.Conclusion Internet diagnosis and treatment in the future still need to further meet the needs of multi-group medical services,improve and perfect service quality and medical insurance management,to achieve"full node"coverage,"full chain"supervision.
