Design and implementation of an outpatient guidance system utilizing internet hospital framework
10.3969/j.issn.1671-332X.2025.02.029
- VernacularTitle:基于互联网医院的就医指引系统设计与应用
- Author:
Junqing LIU
1
;
Shiyun LI
;
Henglei DONG
;
Yanjie XU
;
Ruozhen WANG
;
Jingkai ZHAO
;
Dan KONG
;
Chenkang QI
;
Weixi LIU
;
Jianfeng LIU
Author Information
1. 天津医科大学肿瘤医院//国家恶性肿瘤临床医学研究中心//天津市"肿瘤防治"重点实验室//天津市恶性肿瘤临床医学研究中心 天津 300060
- Publication Type:Journal Article
- Keywords:
Internet hospital;
Medical guidance;
WeChat service notification
- From:
Modern Hospital
2025;25(2):274-277,281
- CountryChina
- Language:Chinese
-
Abstract:
Objective To enhance the patient's medical experience by facilitating real-time reading monitoring of their offline outpatient medical progress,providing a centralized display of the status of various medical processes,and proactively de-livering the essential message notifications to patients at designated intervals.Methods The system was developed by adopting a message reminder functionality and integrating with the display of critical diagnostic and treatment processes(including registra-tion,payment,examination,testing,medication collection,and evaluation)so as to ensure that patients receive timely informa-tion that guides their subsequent actions.Results Following the developement and implementation of the system,empirical evi-dence demonstrated that patients were able to clearly comprehend their diagnostic and treatment progress.The system reduced waiting time and confusion.In addition,it enhanced the coherence and convenience of medical services.Conclusion The out-patient medical guidance system,grounded on the Internet hospital model,has effectively minimized patient confusion and stre-amlined operational procedures through an active service approach.Future enhancements are anticipated to further elevate the in-telligence of medical services by broadening business coverage and integrating advanced technologies such as big data and artificial intelligence and other technologies in the future.
