Construction and application of an inpatient hospital discharge preparation service management platform
10.3761/j.issn.0254-1769.2025.16.012
- VernacularTitle:住院患者出院准备服务管理平台的构建与应用研究
- Author:
Ying LI
1
;
Wenxin SUN
;
Furong SUN
;
Xinyu YAO
;
Qiuning CAO
;
Haochen LIU
;
Xiujie SUN
Author Information
1. 266011 山东省青岛市市立医院护理部
- Publication Type:Journal Article
- Keywords:
Hospitalized Patients;
Hospital Discharge Preparation;
Management Platform;
Nursing Administration Research
- From:
Chinese Journal of Nursing
2025;60(16):2002-2008
- CountryChina
- Language:Chinese
-
Abstract:
Objective To build an inpatient hospital discharge preparation service management platform,to explore its application outcomes,and to enhance the quality of discharge preparation service management.Methods A research team was set up,and the literature was referenced.The platform was built on the basis of connecting and optimizing various existing information systems in the hospital,including 6 modules:evaluation,implementation of nursing,referral,monitoring feedback,follow-up,and continued nursing.Patients admitted to a tertiary comprehensive hospital were conveniently selected as research subjects in Shandong Province from August 2023 to January 2024.The 97 patients included after the platform application(November 2023 to January 2024)were selected as an experimental group,and the 97 patients included before the platform application(August to October 2023)were selected as a control group.The rate of unplanned readmission within 30 days,the utilization rate of"Internet+Nursing Services",and the time for assessing the demand for discharge planning service were compared between the 2 groups.In addition,in February 2024,300 healthcare professionals from the same hospital were selected to evaluate their satisfaction with the use of the platform.Results There were 7 cases dropping out in each of the 2 groups.The rate of unplanned readmission within 30 days in the experimental group was lower than that in the control group;the utilization rate of"Internet+Nursing Services"was higher than that in the control group;the time for assessing the demand for discharge planning service was less than that in the control group,with statistically significant differences(P＜0.05).In the satisfaction survey of medical staff on the use of the platform,the effective questionnaire response rate was 94.67％,and the score of the clinical nursing information system effectiveness evaluation scale was(100.84±16.48)points.Conclusion The use of this platform can reduce the unplanned readmission rate of patients within 30 days,promote the development of"Internet+Nursing Services",reduce the time for assessing the needs of discharge planning services,and medical staff are highly satisfied with the use of the platform.
