Moderating effect of social support on the influence of occupational stress on job burnout among medical staff
10.3760/cma.j.cn121094-20240923-00439
- VernacularTitle:社会支持在医务人员职业紧张对职业倦怠影响中的调节作用
- Author:
Jiahui LI
1
;
Jian CHEN
;
Sijia YANG
Author Information
1. 上海市疾病预防控制中心公共服务与健康安全评价所，上海 201107
- Publication Type:Journal Article
- Keywords:
Medical staff;
Occupational disease;
Occupational stress;
Job burnout;
Social support;
Moderating effect
- From:
Chinese Journal of Industrial Hygiene and Occupational Diseases
2025;43(11):832-837
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the moderating effect of social support on the effect of occupational stress affecting job burnout, and to provide a theoretical basis for effectively reducing job burnout of medical workers.Methods:In April 2021, a cluster sampling method was adopted. Two units were randomly selected from the tertiary, secondary and primary medical institutions in Shanghai to carry out the survey. The survey was conducted by distributing electronic questionnaires online, and a total of 1963 valid questionnaires were collected. The questionnaire employed Maslach Burnout Inventory-General Survey (MBI-GS) to measure job burnout, and Job Content Questionnaire to measure occupational stress and social support. The questionnaire also collected demographic characteristics and work-related information. Mann-Whitney U test and Kruskal-Wallis H test were used for one-way analysis to test whether there was any difference in the distribution of occupational stress, job burnout, and social support on different demographic characteristics. Spearman's rank correlation coefficient was used to analyze the correlation between occupational stress, job burnout, and social support. Bootstrap method was used to analyze the moderating effect of social support on occupational stress affecting job burnout. Results:The occupational stress score was 1.232 (1.039, 1.530) , the job burnout score was 2.480 (1.560, 3.240) , and the social support score was 3.500 (3.125, 4.000) . Occupational stress, job burnout and social support were distributed differently on sex, job position, hospital level, monthly income, daily working hours, break duration per shift, and break duration between shifts ( P<0.05) . Occupational stress was positively associated with job burnout ( rs=0.49, P<0.001) , and social support was negatively associated with both occupational stress ( rs=-0.44, P<0.001) and job burnout ( rs=-0.48, P<0.001) . Social support played a moderating role in the influence of occupational stress on job burnout ( B=0.321, 95% CI: 0.216~0.426) . Conclusion:The problem of job burnout is more prominent among medical workers. In the context of enhanced social support, improving job stress condition can lead to a greater decrease in job burnout.
