Research on the Constituent Elements of Patients'Sense of Gain Experience Based on Grounded Theory
- VernacularTitle:基于扎根理论的患者获得感体验要素构成研究
- Author:
Lieshen CHEN
1
;
Qi ZENG
;
Baofang LIANG
;
Meiying LI
;
Yuanyuan CHEN
;
Ping XIA
;
Lixiang ZHAI
Author Information
1. 广州中医药大学公共卫生与管理学院 广东 广州 510006
- Publication Type:Journal Article
- Keywords:
patients'sense of gain experience;
constituent elements;
grounded theory
- From:
Chinese Hospital Management
2025;(9):69-73
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the constituent elements of patients'sense of gain experience and provide theoretical insights for improving patient satisfaction with healthcare services.Methods Purposive sampling and convenience sampling were employed to select 46 experts in health management from universities,hospitals,government agencies,and academic societies across China for semi-structured interviews.Qualitative analysis of the interview data was conducted using grounded theory.Results Through three-level coding,159 initial concepts,19 categories,7 main categories,and 2 core categories were identified.A conceptual framework for the constituent elements of patients'sense of gain experience was constructed,centered on two core dimensions:micro-level experience and macro-level acquisition.Conclusion The concept of"patients'sense of gain experience"enriches the theoretical framework of"sense of gain"and breaks through the unidimensional approach to evaluating medical service quality.Its enhancement requires collaborative efforts from multiple stakeholders,including medical institutions,governments,policymakers,and other actors.
