Mapping the symptom management journey of oral cancer patients and nursing response
10.3761/j.issn.0254-1769.2025.10.010
- VernacularTitle:口腔癌患者症状管理旅程地图的绘制及护理对策
- Author:
Huiping XU
1
;
Ruiqing DI
;
Yanjin LIU
;
Zixin GUO
;
Yehua WANG
;
Ling WANG
;
Yifang SUN
;
Xin WANG
Author Information
1. 45001 郑州市 郑州大学第一附属医院口腔颌面外科
- Publication Type:Journal Article
- Keywords:
Patient Journey Map;
Oral Cancer;
Symptom Management;
Nursing Care
- From:
Chinese Journal of Nursing
2025;60(10):1217-1222
- CountryChina
- Language:Chinese
-
Abstract:
Objective To identify the multi-dimensional needs of symptom management for oral cancer patients based on the journey map,and provide references for optimizing the symptom management of oral cancer patients.Methods From September 2023 to March 2024,the purposive sampling was used to select 15 perioperative oral cancer patients from a tertiary A general hospital in Zhengzhou for semi-structured interviews.The content analysis method was used to analyze the data and create a patient journey map.Results According to the time axis of diagnosis and treatment,the symptom management of patients with oral cancer was subdivided into 22 themes including identifying abnormal symptoms,clarifying diagnosis,anxiety,fear and uncertainty,guilt,high-risk behavioral inertia solidification,diagnostic trust crisis and so on from 3 dimensions of task,emotion,and pain point,and a journey map was formed.Conclusion The journey of symptom management for patients with oral cancer is long and complex,and the needs of patients'physiological and psychological symptom management are dynamically changing.In the future,the digital intelligence of big data technology can be combined to achieve whole-process,personalized and precise symptom management to improve the quality of life of oral cancer patients.
