Research on Factors Influencing the Utilization Frequency of Pediatric Telemedicine Outpatient Services:Based Comparative Analysis of High-Frequency and Low-Frequency Users
- VernacularTitle:儿科"互联网+"门诊使用频次差异的影响因素研究
- Author:
Ping CHU
1
;
Hui YANG
1
;
Hui LÜ
1
;
Di LIANG
1
;
Xin NI
1
;
Yongli GUO
1
Author Information
1. 国家儿童医学中心·首都医科大学附属北京儿童医院 北京 100045
- Publication Type:Journal Article
- Keywords:
telemedicine outpatients;
pediatrics;
frequency of visits;
influencing factors
- From:
Chinese Hospital Management
2025;45(5):67-72
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the characteristics of high-frequency users of pediatric telemedicine outpatient services and analyze the factors influencing the frequency of use,providing theoretical support for the promotion and broader application of pediatric telemedicine outpatient services.Methods 197 parents of patients were randomly selected for telephone questionnaire survey by cross-sectional research method,and were divided into high frequency and low frequency users according to their frequency of use.Based on annual usage frequency,participants were divided into high-frequency and low-frequency groups.Mann-Whitney U test and x2 test or Fisher exact probability method were used for univariate analysis,and multiple logistic regression model was used to analyze the independent influencing fac-tors of the difference in the frequency of pediatric outpatient telemedicine use.Results A total of 165 questionnaires were completed.Among high-frequency users,the proportion of provinces outside Beijing was higher than that of low-frequency users,the overall knowledge level of information was better than that of low-frequency users,the overall satisfaction evaluation was better than that of low-frequency users,and the proportion of gastroenterology pa-tients was higher than that of low-frequency users.Conclusion Pediatric medical institutions need to strengthen the pub-licity of the platform,improve service quality,improve user experience by optimizing technical means,further pro-mote Internet outpatient services,and expand its application potential in children's health management.
