Research on the Construction of Competency Evaluation Index System for Operation Assistants in Public Hospitals
- VernacularTitle:公立医院运营助理胜任力评价指标体系研究
- Author:
Xueqing YU
1
;
Zhiping GUO
;
Yaojun ZHAO
Author Information
1. 郑州大学公共卫生学院 河南 郑州 450001
- Publication Type:Journal Article
- Keywords:
public hospital;
operation assistant;
competency;
evaluation index system
- From:
Chinese Hospital Management
2025;45(3):22-27
- CountryChina
- Language:Chinese
-
Abstract:
Objective To construct a competency modeling index system for operation assistants,and to provide a scientific tool for the selection,training,assessment and evaluation of operation assistants in public hospitals.Methods The job analysis method is used to analyze the job responsibilities and functional positioning of operation assistants;key elements of operation assistant competency are extracted based on the iceberg model,and the competency evaluation indexes are constructed by borrowing thematic group discussion and expert consulting method;the CRITIC weight method is used to determine the weights of each index.Results A competency evaluation index system for operations assistants in public hospitals was established with five dimensions and 19 indicators,including professional knowledge,work skills,coordination ability,behavioral motivation and personal traits.Conclusion The competency evaluation index system for operations assistants in public hospitals constructed in this study is of good scientific quality and can provide a quantitative evaluation tool for realizing job matching.
