Demand for follow-up care services after outpatient surgery for patients
10.3969/j.issn.1009-0754.2025.11.006
- VernacularTitle:某部患者对外科门诊手术后延续护理服务的需求调查与分析
- Author:
Lingling WANG
1
;
Baolan MA
;
Chao SUN
;
Shasha CHEN
;
Wenni SUN
;
Wenjuan ZHU
Author Information
1. 266071 山东 青岛,海军第九七一医院
- Keywords:
Outpatient surgery;
Continuing care;
Nursing demands
- From:
Journal of Navy Medicine
2025;46(11):1099-1102
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the demand for postoperative follow-up care services among patients after outpatient surgery,to optimize the care service process,and to enhance the quality of outpatient care,so as to ensure timely and effective follow-up care after outpatient surgery and improve their satisfaction and rehabilitation outcomes.Methods A total of 156 patients who underwent outpatient surgical procedures at Navy 971 Hospital from January 2023 to December 2023 were enrolled as research subjects through convenient sampling.A self-designed questionnaire was used to investigate the general information of patients,their demand for postoperative follow-up care,and the recognition of follow-up care forms.The questionnaires were distributed and collected by professional personnel of the outpatient surgery room.The related service items of follow-up care were statistically analyzed using percentages and descriptive analysis.Results Of the 156 questionnaires distributed,all(100%)were returned and valid.Among the patients undergoing outpatient surgery,91.7%required follow-up care services.The follow-up care services with the highest demand among naval vessel personnel were self-observation and care guidance for wounds(90.4%),seeking help for wound discomfort(86.5%),and postoperative follow-up and health education(75.6%).The most recognized forms of follow-up care services were telephone follow-up(88.5%),remote consultation(76.3%),and on-site visits by medical teams(62.2%).Conclusion There is a high demand for follow-up care services among patients after outpatient surgery.Hospitals should establish a complete follow-up care service model and care teams based on the actual needs of patients and the requirements of health education,and formulate personalized follow-up care plans.
