Building an artificial intelligence and digital ecosystem: a smart hospital's data-driven path to healthcare excellence.
10.4103/singaporemedj.SMJ-2025-066
- Author:
Weien CHOW
1
;
Narayan VENKATARAMAN
2
;
Hong Choon OH
3
;
Sandhiya RAMANATHAN
2
;
Srinath SRIDHARAN
2
;
Sulaiman Mohamed ARISH
4
;
Kok Cheong WONG
5
;
Karen Kai Xin HAY
6
;
Jong Fong HOO
2
;
Wan Har Lydia TAN
6
;
Charlene Jin Yee LIEW
7
Author Information
1. Department of Cardiology, Changi General Hospital, Singapore.
2. Department of Data Science Intelligence, Changi General Hospital, Singapore.
3. Department of Health Services Research, Changi General Hospital, Singapore.
4. Chief Information Officer's Office, Changi General Hospital, Singapore.
5. Department of Nursing Administration, Changi General Hospital, Singapore.
6. Office of Innovation, Changi General Hospital, Singapore.
7. Department of Diagnostic Radiology, Changi General Hospital, Singapore.
- Publication Type:Journal Article
- Keywords:
AI;
automation;
data-driven;
ecosystem;
governance
- MeSH:
Artificial Intelligence;
Humans;
Delivery of Health Care;
Hospitals;
Cloud Computing;
Robotics;
Internet of Things;
Data Science
- From:Singapore medical journal
2025;66(Suppl 1):S75-S83
- CountrySingapore
- Language:English
-
Abstract:
Hospitals worldwide recognise the importance of data and digital transformation in healthcare. We traced a smart hospital's data-driven journey to build an artificial intelligence and digital ecosystem (AIDE) to achieve healthcare excellence. We measured the impact of data and digital transformation on patient care and hospital operations, identifying key success factors, challenges, and opportunities. The use of data analytics and data science, robotic process automation, AI, cloud computing, Medical Internet of Things and robotics were stand-out areas for a hospital's data-driven journey. In the future, the adoption of a robust AI governance framework, enterprise risk management system, AI assurance and AI literacy are critical for success. Hospitals must adopt a digital-ready, digital-first strategy to build a thriving healthcare system and innovate care for tomorrow.
