Factors influencing job turnover intention among healthcare Workers in referral healthcare organisations
- VernacularTitle:Лавлагаа шатлалын эрүүл мэндийн байгууллагын ажилтны ажлаас гарах бодлын судалгаа
- Author:
Uatguli B
1
;
Ichinkhorloo G
2
;
Altanchimeg D
3
;
Nadmidtseren G
3
Author Information
1. Volunteer Center of Mongolia
2. Neonatal department, Urguu maternity hospital
3. Department of Health Social Work and Social Sciences, SPH, MNUMS
- Publication Type:Journal Article
- Keywords:
Healthcare sector, Human resources, Licensed professionals, Turnover intention
- From:
Mongolian Journal of Health Sciences
2025;90(6):45-48
- CountryMongolia
- Language:Mongolian
-
Abstract:
Background:According to the World Health Organization (WHO), the shortage of human resources in the healthcare
sector has shown a growing trend year by year. Notably, there is a significant shortage, inadequate distribution, and high
turnover of licensed professionals, influenced by various factors.
Aim:This study aimed to examine healthcare workers’ turnover intentions and the influencing factors in referral healthcare
organizations in Ulaanbaatar city.
Materials and Methods:The study employed a cross-sectional study using quantitative research methods was conducted
during 2024–2025. A total of 150 healthcare workers from central hospitals, maternity hospitals, and district health
centers participated. The standardized questionnaire developed by Auerbach et al. (2013) was used to assess turnover
intention. Data were analyzed using SPSS 26.0 software.
Results:Of the participants, 38% were from central hospitals, 33.3% from maternity hospitals, and 28.6% from district
health centers. The majority (85.3%) were female. In terms of profession, 44.6% were doctors, 34.6% nurses, and 20.6%
comprised paramedics, public health specialists, laboratory physicians, pharmacists, and midwives. Regarding retention,
78% of participants intended to continue working in the healthcare sector until retirement, while 35.3% expressed an
intention to leave in the near future. Statistically significant differences in turnover intention were observed by age and
profession. Younger employees demonstrated a higher intention to leave, whereas middle-aged employees with longer
work experience showed greater stability within the healthcare sector. Additionally, 76% of participants emphasized salary
and incentives, 68% workplace atmosphere, and 73.3% opportunities for career advancement as key factors influencing
job retention.
Conclusion:The study revealed that one in five healthcare workers intends to leave the healthcare sector, while one in
four is considering leaving their current organization. Turnover intention varied significantly by age and profession.
- Full text:2025121013580031138Лавлагаа шатлалын эрүүл мэндийн байгууллагын ажилтны ажлаас гарах бодлын судалгаа.pdf
