A study on the impact of organizational capacity on organizational performance in Beijing's community health service centers:A qualitative comparative analysis based on fuzzy sets
10.3969/j.issn.1674-2982.2024.10.004
- VernacularTitle:北京市社区卫生服务中心组织能力对组织绩效的影响研究:基于模糊集定性比较分析
- Author:
Bo LYU
1
;
Cheng-Sen CUI
;
Kai MENG
Author Information
1. 首都医科大学公共卫生学院 北京 100069;首都医科大学附属北京天坛医院 北京 100070
- Keywords:
Community health service centers;
Organizational capacity;
Organizational performance;
Qualitative comparative analysis
- From:
Chinese Journal of Health Policy
2024;17(10):31-38
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the impact of organizational capacity on organizational performance in community health centers(CHCs),and to provide a scientific basis for improving the organizational performance of CHCs.Methods:Randomly select one administrative district from each of the four functional zones in Beijing,and all the 66 CHCs in the four administrative districts were chosen as sample cases.Fuzzy set qualitative comparative analysis(fsQCA)was used to explore the effect of nine secondary competencies of organizational competence segmentation on high and low organisational performance in CHCs.Results:There are three groupings of high and low performing CHCs,and the strengthening of medical service capacity,public health capacity,decision-making capacity,normative capacity and learning capacity play a universal role in improving the organizational performance of CHCs.Conclusions:The performance of community health service centres is the result of a variety of elements linked to each other,and multiple paths can enable them to achieve high organizational performance,community health service centres can be combined with their own advantages of differentiated development,and lower-performing community health service centres can give priority to the development of medical service capacity and learning capacity to promote the rapid improvement of organizational performance.