Application of PDCA in allocation of nursing human resources
10.3760/cma.j.cn115682-20200410-02648
- VernacularTitle:PDCA在护理人力资源配置中的应用
- Author:
Jie LIU
1
;
Shihua SHAN
;
Xiuqin GUO
Author Information
1. 山东第一医科大学附属东阿医院十二病区，聊城 252200
- Keywords:
Nurses;
Human resource allocation;
PDCA cycle;
Satisfaction
- From:
Chinese Journal of Modern Nursing
2021;27(3):402-406
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the effect of plan-do-check-action (PDCA) theory in nursing human resource allocation.Methods:From January 2018 to December 2019, we selected shared nurses who had obtained qualification certificates after participating in hospital specialist nurse training as the research object. We carried out "Plan, Do, Check and Action" following the PDCA principle and analyzed the influencing factors of the lack of nursing human resources by the fishbone diagram. We also discussed the improvement measures and implemented them, and observed the implementation effect.Results:After the application of PDCA cycle management, patient satisfaction and nurse satisfaction were higher than those before improvement, and the incidence of adverse nursing events above grade Ⅳ decreased, and the difference was statistically significant ( P<0.05) . Conclusions:PDCA cycle management can effectively improve the lack of nursing human resources and has certain promotion value.
