Effects of internet hospital inprevention and control of COVID-19
10.3760/cma.j.cn115682-20200203-00393
- VernacularTitle:互联网医院在新型冠状病毒肺炎防控中的作用
- Author:
Xixi LI
1
;
Hong LI
;
Mei HE
;
Lanlan DENG
Author Information
1. 四川省绵阳市中心医院骨科脊柱病区 621000
- Keywords:
COVID-19;
Internet hospital;
Online free medical consultation
- From:
Chinese Journal of Modern Nursing
2020;26(8):1012-1015
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To carry out online free medical consultation of the internet hospital to fight the COVID-19 so as to provide a necessary prevention guidance for patients, and reduce the consultation stress in Outpatient and Emergency Department and risk of crowed cross infection.Methods:Mianyang Central Hospital of Sichuan Province quickly responded since then COVID-19 had outbroken in January 2020. Our hospital established the internet free medical consultation project team which set up online specialized clinic based on actual state and demand analysis, provided targeted training for consultation experts, optimized intelligent hospitalization guidance in patient port, simplified process and was online urgently by the internet hospital.Results:Free medical consultation team of internet hospital was online on January 26th, 2020. Free medical consultation team completed 4 120 person-time online consultation within 7 days up to February 1st, 2020, of which, 2 489 (60.4%) person-time consulting respiratory symptoms, such as cough, expectoration and fever, 598 person-time consulting COVID-19 related knowledge and 425 consulting psychological problems, such as anxiety and fear. The online consultation screened out 622 patients with fever or epidemiologic history of COVID-19, including 5 cases with fever and epidemiologic history.Conclusions:The internet hospital helped patients distinguish the common cold and COVID-19, eliminated the suspected patients, provided psychological intervention and reduced social panic which built an anti-epidemic defense line before hospital treatment.
